Category Archives: Business Books

How to Earn Employee’s Respect

Building respect is a two-way street – and one that both employees and employers need to reciprocate. Long ago, it was thought that respect was something subordinate employees were forced to give their supervisors. However, respect is a valuable – and necessary – way for employers to help build rapport in the workplace.

How can companies build employee respect? Ninja Gig will walk you through five essential tips.

  1. Authenticity – Practice being an authentic reflection of the company’s principles and values, while simultaneously having transparency and promoting justice.
  2. Ownership – Make employees understand that management values and deeply respects their thoughts and opinions. By doing this, employees tend to take a form of “ownership” and pride in the company.
  3. Potential – Develop employees’ potential and invest in helping them become better employees. By helping employees develop and achieve their performance goals, they will respect companies more and become more dedicated employees.
  4. Energy – Focus on creating an energized work culture that is positive, with energy that focuses on winning versus defending.
  5. Sacrifices – If sacrifices need to be made to contribute to the majority’s success, these options need to be weighed and tough decisions made.

Earning employee respect is the key to empowering employees. Employees that report feeling respected at work have higher satisfaction rates with their jobs, which equates to long-term retention and less turnover.

Ninja Gig offers the ease of online employment applications. Companies can easily comply with state and federal guidelines regarding maintaining job applications, while also being able to advertise on social media, the internet and other modern-day job sites to help attract the best, most qualified applicants for the job. Sign up now for a free 30-day trial and streamline your hiring processes!

Tips for Interviewing and Hiring Cleaning Staff

If you have a cleaning company, chances are that you know the challenges of keeping and maintaining good housekeeping staff. Furthermore, you probably dread the interview process. If you fear a mountain of paper applications and what types of questions you can’t ask, Ninja Gig is here to help you simplify your interview process so you can find the right talent for your company.

Here are some examples of interview questions and how to phrase them.

  • Illegal: How many sick days did you take last year?
  • Legal: How many days of work did you miss last year?

 

  • Illegal: Do you have a vehicle?
  • Legal: How will you get to work?

 

  • Illegal: Have you ever been arrested?
  • Legal: Have you ever been convicted of theft or fraud?

 

Here are some different, yet insightful questions to ask when interviewing potential applicants.

  • What type of books do you like to read? – This question can help you gauge an applicant’s hobbies and social activities without directly asking.
  • What was the last movie you saw on TV or in the theater? – This gives insight into their personal preferences and hobbies. If they give details about the movie, it shows that they have comprehension skills that may prove valuable when taking directions.
  • Tell me about yourself. – This measures how well an applicant does when put on the spot as well as how detailed they are in answering the question. Avoidant personalities may try to ask, “What would you like to know?” but that is not the question in this exercise.
  • What types of clubs or activities did you do when you were younger? – Children that are involved in activities may grow up to have a better work ethic. In this exercise, you are looking for team sports or groups, such as 4-H Club, etc.

 

Other interview tips include:

  • Telephone Calls – Conduct the initial interview via telephone. This can help eliminate applicants before they even see you face-to-face. Remember that applicants need to earn interviews. Even a three-minute conversation may be enough to ensure that the conversation is understandable and that the applicant is serious about applying for the position.
  • Interviewing in Groups – One benefit to interviewing in groups is that you can conduct your initial interviews in one session, which is excellent for time management. Additionally, followers in groups will chime in, “That’s what I was going to say.” These activities can also establish leaders and followers when identifying potential applicants’ personality types.
  • Meals – Interviewing the final round of applicants over breakfast or lunch is also a good option because you can see their manners and etiquette firsthand.

 

By employing these helpful interview tips into your next recruitment session, you can easily identify qualified housecleaning candidates for your company.

 

Ninja Gig offers online job applications, which makes it easy to avoid a mountain of paper employment applications. Additionally, you can advertise for open housekeeping positions on your website or social media pages, while complying with all state and federal employment requirements. Sign up today for our 30-day free trial and see how easily you can improve your hiring processes.

Education Is Key: Modern Day Job Application Statistics

You want to hire the best, brightest talent available, which is why Ninja Gig has compiled some interesting statistics to help you find the best applicants for your organization.

  • 79% of job seekers are using social media to conduct a job search. For Millennials, this number increases to 86%.
  • Nearly 75% of people say their employer does not use social media to promote their brand or job openings.
  • 45% of job seekers use mobile devices to search for employment once daily.
  • Job seekers generally look at these five things when applying for a position: salary and compensation, career growth opportunities, work-life balance offerings, location and commute and company culture and values.
  • When advertising sales positions, 94% of sales professionals say that the offered base salary is more important than the commission structure.
  • Millennials cite these three important factors when applying for jobs: growth opportunities, retirement benefits and work culture.
  • 46% of Millennials left their last job because they felt there was no potential for career growth. This means that Millennials are more skeptical about employers’ claims about supporting advancement.
  • 64% of Millennials would be comfortable making $40,000 a year at a job they love than making upwards of $100,000 a year at a job they don’t find challenging. This means that 80% of Millennials look at a company’s culture fit and the people first, with career potential coming in second.
  • 69% of job seekers say that they would rather be unemployed than accept employment with a company that has a bad reputation. On the flip side, 84% of Millennials would leave their current job if a company with an excellent reputation offered them a position.
  • Companies that increase their employee engagement investments by as little as 10% can increase employee productivity by $2,400. Additionally, 70% of employees that do not have faith or confidence in their senior management do not fully engage at work.

Ninja Gig makes it easy for employers’ online job applications to get noticed on social media. Fully customizable, these job applications are a great way to comply with today’s necessary electronic recordkeeping requirements while making it quick and simple for applicants to apply for open positions.  Sign up for your 30-day free trial and see what our amazing software can do to help improve your hiring processes!

Workplace Bullies

You cannot turn on the news without hearing about a school shooting, bombing or violent act. Many of these relate to bullies. But, what can your company do in today’s world to help protect employees from the mental and emotional, and even physical threats of violence perpetrated by bullies?

First, it’s important to recognize the signs of a bully early-on, such as during the interview process. Workplace bullying is responsible for a wide myriad of effects on companies, including:

 

  • Reduced efficiency, productivity and profitability
  • Higher rates of absenteeism, sick time and employee turnover
  • Decreased loyalty and morale
  • Increased costs for recruiting and retraining new hires
  • Workers comp claims
  • Negative effects on the company’s reputation
  • Time spent dealing with bullies
  • Potential fines by government entities, such as occupational health laws
  • Legal costs from employees
  • Increases to worker’s comp and insurance premiums for turnover

 

When interviewing candidates, look for the signs of these types of bullies.

 

  • The Screamer – If someone is loud, obnoxious and abusive in an attempt to humiliate and berate people, chances are they expect to rule through fear.
  • The Snake – The passive-aggressive employee that pretends to be friends with a coworker to gain information and then turns around to purposefully destroy his/her reputation or take credit for work.
  • The Critic – The critic is someone who constantly criticizes people to tear down their confidence. The criticism is often unwarranted, as they just want to break someone down.
  • The Class Clown – The attention seeker needs to be the center of attention at all times. They will flatter their bosses, be helpful to their peers, but if co-workers don’t give them the amount of attention they desire, things can quickly get ugly.
  • The Gatekeeper – This is someone that thinks their position is so important that they can deny other employees the necessary resources, information or time to effectively do their jobs.
  • The Know-It-All – Gurus likes to consider themselves superior to other employees. They can’t understand how their hurtful actions affect others and don’t want to accept responsibility for their actions. They don’t like to follow the same rules as other employees, thinking they are above them.
  • The Wannabe – Employees that typically aren’t very good at their jobs, but loves to complain about everyone else. They want everything to be done their way, even if there is a better way to accomplish a task. They go to great lengths to oppose other employee’s ideas and hate changes in the workplace.
  • The Sociopath – The charming, intelligent, charismatic and well-spoken employee that has no empathy for other employees and loves to manipulate everyone around him/her.

 

Look out for problems that may point to these types of bullying personalities in interviews. Selecting a good team that is bully-free will help companies succeed.

 

Ninja Gig offers online job applications to a wide variety of companies. See how online applications can help your company effectively attract talented employees while helping comply with government regulations.  Sign up now for our free trial, and see how easy it can be to accept job applications online and weed out those bullies!

HR Spring Cleaning

Ever wonder what should and shouldn’t be kept in employee personnel files? Ninja Gig will give you the low-down on how to spring clean your HR department.

What should be in personnel files?

Personnel files should contain objective information that relates to hiring, promotions, demotions, compensation, discipline or employee discharge. Type of documents that should appear in employment files include, but are not limited to:

  • Employment Application
  • Resume
  • Offer letters
  • Performance reviews
  • Disciplinary notices
  • Resignation/Termination letters
  • Compensation and deductions
  • Non-Compete or Confidentiality Agreements
  • Handbook acknowledgements
  • Attendance records
  • Vacation and personal leave
  • Changes in name, address, telephone or contact information
  • Emergency contacts
  • Beneficiaries for insurance policies
  • Training records

What should not be in personnel files?

Subjective information should never be in personnel files. This includes:

  • Notes about the employee during interviews or on their employment applications
  • Letters of recommendation or reference checks
  • Documents about employee criminal investigations
  • Credit reports
  • I-9 Forms
  • Medical files or anything relating to a medical condition
  • Photos of the employee or even copies of his/her driver’s license

Where should employers keep personnel files?

Personnel files should remain with Human Resources departments, but if companies are too small to have an entire department, they should reside with the employee’s manager. Personnel files should always be stored in a locked room or cabinet.

Who has access to personnel files?

Only the immediate supervisor and human resources’ department should have access to employees’ personnel files. While not required, it’s a good idea for companies to have a system in place that tracks every time a personnel file is viewed by whom.

Where should I-9 Forms be stored?

A separate I-9 folder for each employee is not necessary. Many companies have two binders – one for current employees’ I-9 forms and one for past employees. According to the Immigration Reform and Control Act (IRCA), employers must retain I-9 forms for a minimum of three (3) years from the date of hire or one (1) year after the employee’s date of employment ends, whichever is later.

How is medical information stored?

Medical information, such as worker’s compensation issues, disability issues, sick leave or FMLA should be stored separately in a locked drawer and have limited access.

Ninja Gig offers customizable online employment applications. These applications are easy to store digitally online, so companies can recall the information when needed, reducing the amount of paper filing. These online job applications also help companies target experienced candidates.  Sign up now for a no-obligation, free trial of our amazing software.

Strategies to Help Your Team Avoid Disaster

Everyone preaches about how teamwork can help companies excel, but while professional athletic teams can rely on teamwork to score a goal or a point, many companies cannot lead their employees to successful team endeavors.

So how can human resources departments help lead their company team to success?

  • Avoid Individual Tasks, Assign Collective Goals – We’ve all been in meetings where the big boss assigns a project and then looks around and expects everyone to magically work together. Instead of expecting your team to divvy up tasks, try open communication. Assign each teammate their own responsibility, while making them all accountable for the final project. This gives room for people to cooperate, but not for one person to avoid tasks and fail the group.
  • Encourage Mutual Respect – Successful teams all  have one common element – they encourage respect, recognizing members’ strengths. Instead of viewing everyone as threats, team members treat one another as though they are assets. Consider having your company implement a peer recognition program. This helps team members acknowledge individual capabilities, while simultaneously contributing to overall team success.
  • Celebrating Winning – Don’t single out one member from a team, but instead reward and recognize everyone equally. Whether it’s a company-wide shout out for recognition, a lunch, happy hour or a gift, make sure to treat everyone equally.

Ninja Gig offers online job applications. These types of applications are easy to customize, which makes it simple for human resources departments to find the most qualified applicants for companies.  Ready to start accepting job applications online?  Sign up today for a 30-day free trial of this exciting applicant tracking system.

Your 2017 Year-End HR Checklist

If you’re a business owner, you need to start your 2017 year-end HR checklist. This includes a lot of human resources and tax-related responsibilities. Ninja Gig is here to help you prepare for the end of the year so you can start focusing on ringing in 2018.

  • Year-End Payroll Guide – Check with your payroll company and get a year-end guide. You will need to verify employee contact information and addresses for W2s. You will also need to learn more about taxing year-end bonuses, fringe benefits and the Affordable Care Act (ACA) reporting.
  • Update Posters – Workplace posters change every year, so it’s best to confirm that federal and state posters are up-to-date. Check to see if your state requires any new minimum wage notices for 2018.
  • Update State and Federal Forms – Update all state and federal forms. Make sure that I-9 forms are complete for all current employees.
  • OSHA Logs – Some employers are required to maintain logs and records of work-related injuries and illnesses. A Form 300A should be posted in your workplace.
  • Carryover Vacation – If your company allows for vacation and other certain types of paid time off to carry over from year to year, make sure that everything is prepared with payroll to facilitate a smooth carry over.
  • Independent Contractors – If your company has independent contractors, make sure their classification is confirmed on an annual basis. Very specific federal and state tests must be satisfied to ensure that someone is an independent contractor. Evaluate current relationships to see if they have changed over time.
  • Review Policies – Review all current company practices and laws to see if your workplace policies need to be updated. The end of the year is an excellent time to review these policies and see if they comply with current employment laws.
  • Employment Applications – Take the time to review online employment applications. Some states and jurisdictions prohibit employers from asking about criminal history on job applications. Consider checking out the Equal Employment Opportunity Commission (EEOC) for recommendations about what questions to avoid on job applications.
  • Job Descriptions – Update all company job descriptions to make sure they reflect the responsibilities and roles of positions in your company.
  • Holiday Calendar – Create a holiday calendar for 2018 and distribute or post it before the end of the year. This is also a good time to remind employees what holidays are considered paid leave or time off.

Ninja Gig makes hiring online easy.  Sign up today for a 30-day free trial.

The Latest Recruitment Trends that Rock 2017

More Human Resources professionals are reporting that open positions are becoming difficult to fill with qualified candidates. Lack of talent is one of the most significant shortages with today’s pool of potential employees. To help bridge these gaps and find the best applicants for the job, HR departments are embracing new techniques.

  • Artificial Intelligence (AI) – Many companies are exploring AI to automate tasks, such as communicating with candidates and providing them with constant feedback about the hiring process. Experts predict that in the future, AI will help find candidates for positions instead of employers searching resumes. AI will conduct an analysis of job descriptions, search resumes and only encourage qualified candidates to apply.
  • Candidates Are In Control – This year’s candidate shortage is just in the beginning phases. Candidates that are highly sought after and talented know they are in the drivers’ seats, which means that they can make more personal demands, such as better benefits and higher salaries. Employers will embrace employees being in charge, switching from what employees need to finding the benefits they want and offering those to them. More recruiters are also looking at web marketing solutions, which include designing websites that are more personalized towards specific careers.
  • Social Media – Targeting specific social media demographics allows businesses to potentially reach better-qualified candidates. More than 65% of job hunters say they use Facebook to search for job openings, while most recruits prefer LinkedIn.
  • Mobile Recruitment – Nearly 70% of candidates visit a company’s website on their Smartphone, while nearly 50% use their phones to apply for open positions. However, statistics show that only 13% of companies are investing in mobile recruitment. We are sure this trend will change in response to making it easier for qualified candidates to apply for positions in a way that is convenient and easy for them – via their mobile devices.
  • Diversity – Over the last several years, companies see the benefits of hiring a diverse workforce, which has both financial and social benefits. While diversity is still mandatory, we are seeing an unconscious shift where many HR teams are designing diverse strategies unconsciously.

Ninja Gig specializes in creating online job applications. These applications are easy to link to social media profiles and allow employers to sort through candidates’ information, helping to simplify the candidate selection process. Sign up today for a 30-day free trial.

Tips for Team Building

Whether you’re a cleaning company, restaurant or Fortune 500 company, you need to build a strong, dynamic team that will help take your business to the next level. To ensure that you create a culture that honors your employees, consider the following team building tips.

Implement a clear vision and direction. A company that has a concise direction can help build a strong team. Each team member should understand and communicate the company’s vision. When all employees understand your business’ goals, it makes it easier to make sure that everyone is moving in the same direction.

Each team member is unique, but everyone is part of a whole team. The healthiest teams have a strong sense of belonging, while also recognizing that each member has personal strengths and contributions. Companies need to engage with each team member on a one-on-one level to highlight their individual strengths. By building each person individually, it helps strengthen and create a stronger, dynamic team.

Always maintain respectful, honest and open communication. Healthy team cultures all demonstrate one quality, which has an environment where employees can freely voice their needs and options and management will hear them. If you’re trying to gauge the level of communication within your organization, take a step back and listen in meetings to the employee’s background conversations. What is the overall tone of the conversations? Is it rushed and short? Is it engaging and laid back? Taking the time to analyze your company’s communication environment will help you build a strong team.

Ninja Gig wants your company to succeed. By using online job applications, you can help target and attract the most qualified employees. You can also ensure you are in federal and state compliance with job application paperwork laws, as candidates’ information is easy to store and search. Sign up today for your free 30-day trial of this awesome applicant tracking system, and make your life so much sweeter!

12 Human Resources Hot Buttons

Today’s job market has some fierce competition, which is why employees need to stand out more than ever.

Ninja Gig highlights the latest 12 hot button subjects for human resources’ departments to incorporate into their interview questions.

  1. Results – The bottom line is any interview is to determine what the applicant has accomplished. Listen to action and buzz words, such as: initiated, developed, led or increased.
  2. Figures and Numbers – Don’t settle for vague assertions. Ask questions so applicants deliver concrete statistics, numbers and figures. Did they help decrease spending or increase revenue? Ask the hard questions to get the best and brightest employees.
  3. Awards – Make sure that applicants highlight their accolades and awards.
  4. Staying Power – You want to see an employee that has the staying power your company needs to succeed. Look for employees that have stayed at companies for several years and received promotions before moving on. These are signs of candidates that will help reduce your turnover and build your business.
  5. Website or Blog – Blogging and personal websites have become very popular. Reading someone’s grammar and writing style can also highlight good communication skills. This is also an opportune time to see if the potential applicant shared too much about his/her personal life or details about past jobs.
  6. Skills and Education – If your company requires specific certifications, make sure that applicants have kept up with any requirements or necessary education. An applicant that stays up-to-date on the latest technology and industry trends is someone that wants to succeed.
  7. Attitude – You want employees that are flexible, positive and enthusiastic. Avoid hiring applicants that criticize current or past employers or co-workers. Remember that a positive attitude is contagious in the workplace.
  8. Leadership Skills – Many companies think that leadership skills are only reserved for management positions. However, you need to think again. New employees that demonstrate leadership skills can help influence your company and have room for growth. Look for potential leadership by listening to how candidates improved a product or process, came up with solutions to problems or contributed ideas to their workplaces.
  9. Initiative and Ideas – Listen for applicants to tell you solutions and ideas that can solve your business’ current problems. Not only will you be more interested in hearing their proactive solutions, but chances are you’re looking for a candidate that has the potential to hit the ground running.
  10. Growth Potential – You want people that don’t just commit to their job descriptions, but are willing to go above and beyond to ensure your company’s success. Ask candidates about their past experiences where they have operated outside their comfort zones.
  11. Hobbies – You know that all candidates have interests outside of work so why not ask them about their passions. Someone that is devoted to hobbies or has special interests shows he/she is committed to success.
  12. Creativity – You want to hire employees that are creative problem solvers that can easily think outside the box. See if the candidate has a track record for solving problems using innovative solutions.

Ninja Gig can help companies implement a reliable online job application system. You can quickly and efficiently target advertising to potential online candidates and then search through their online job applications. Once you have a narrow list of potential candidates, you can focus on interviewing, asking the right questions and hiring the employee that will help your company succeed.  Sign up today for your free trial and you can make your life so much easier.  Start accepting applications within minutes!