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Restaurant Industry Predictions for 2018

Making sure that your restaurant stays up-to-date on the latest trends ensures happy customers. More profitable restaurants also help attract and retain the best employees.

If you haven’t incorporated these restaurant technology trends into your business, consider doing so this year. If you aren’t comfortable integrating technology into your restaurant, hire a professional office manager that can help.

  • Mobile Payments – While only about 20% of restaurants offer mobile pay or payment options through a custom app, more than 60% of restaurant-goers prefer using this technology when it is available.
  • Kiosk Adoption – Nearly 39% of restaurant owners experience an improvement in their restaurant’s efficiency when incorporating a kiosk into their business. 49% of diners say that ordering meals through a kiosk actually improves their overall experience.
  • Digital Receipts – Digital receipts are on the rise. 7% of restaurant-goers prefer receiving text receipts, while almost 40% prefer email receipts. However, only 28% of restaurants offer text receipts and 40% offer email receipts.
  • Guest Technology – Diners prefer being able to make reservations online, have guest WIFI available during their dining experience and order their meals online.

If you haven’t incorporated technology into your restaurant, NOW is the perfect time to do so. Nearly 73% of restaurant-goers say that technology helps to improve their overall dining experience. Once restaurants implement the technology, 95% of owners say that technology dramatically improves their restaurant’s efficiency.

Ninja can help you find the best, brightest and most talented restaurant employees that also have the necessary tech skills to take your business to the next level. Using our simple online employment application, you can attract potential applicants, easily manage and organize resumes and contact applicants to follow up.  Sign up today for a no-obligation, 30-day free trial and start accepting employment applications online immediately!