Job Description Oversees recruiting, training, management, budget compliance, and overall operations of 6-8 restaurants while ensuring excellent customer service, high quality foods, crew development, food safety, store cleanliness, and maximum profitability. Acts as a liaison between restaurant operations and corporate staff.
Principal accountabilities include, but are not limited to: Developing General Managers Achieving and maintaining “Operational Excellence” which includes: strong financials, successful and well-developed teams, and pristine restaurants that serve excellent food Maintaining and driving high operational standards and expectations around food quality, customer service, food safety, and store cleanliness in every restaurant overseen Driving all aspects of the restaurants’ performance and serving as ultimate decision-maker for stores overseen Engaging in clear, consistent communications with corporate and restaurant staff on a frequent basis Demonstrating respect for individual employees and appreciation for their efforts and contributions Ensuring the compliance of internal policies and procedures (e.g., people, safety, assets, cash, etc.)
Qualifications: Education/Training A.A. in related field or an equivalent in education and experience B.A./B.S. preferred Knowledge/Skills Knowledge of and the ability to perform every other job in the restaurant Strong supervisory and organizational skills Ability to identify leaders, develop great managers, ensure high standards and remove obstacles Excellent knowledge and the ability to be committed to the culture and values of the company Advanced ability to speak, read, write and understand the primary language(s) of the work location Knowledge of and ability to use a PC as well as MS Office Suite Knowledge of local store marketing preferred
Work Experience Proven success as a multi-unit restaurant manager Experience in developing at least four (4) restaurant managers Experience overseeing 6-8 restaurants Travel Occasional Job Type: Full-time Required experience: Multi-Unit Restaurant Management: 3 years