C) - - - - Full Time & Part Time CUSTOMER SERVICE Representative
Job Description F.T. or P.T. - Customer Service Representative for a Allentown, PA - Promotional Product manufacturing company
We are a growing firm, with immediate, multiple openings in our office for CRS's both English only speaking and or bilingual (Spanish/English).
The positions have a variety of hours.. from 20 - 40 hours a week and we are trying to make sure we find the correct fit for you and us :-). Once hired on a schedule it will be a consistent schedule each week).
PURPOSE: We are a mail order firm and the purpose of this job is to professionally represent our Company in the capacity as a Customer Service Representative with front office duties of keeping our customers happy and coming back for more. It's your job to make our customers raving fans...
You will get on the job training in our specific products but we expect you to be able to learn quickly, project an great first impression via telephone and or written communication.
We also expect that you come to us with a college level reading and writing skill set as well as a working knowledge of basic office skills and programs (excel, word, etc.). Please note that successful candidates will need to prove work history.
We are looking for MATURE, motivated, friendly, professional and punctual candidates FROM THE LOCAL AREA.
SUCCESSFUL CANDIDATES MUST MEET THE FOLLOWING REQUIREMENTS: * English as a first language (or unaccented English) - Must be able to speak, read and write English fluently. * Pleasant phone voice * Excellent Oral and Written Communication skills * 4-5 year's minimum experience in an office environment. * Computer and typing skills (i.e. Knowledgeable in Microsoft Office, Excel software) * Basic Math Skill a MUST * Customer Service Oriented * Highly Organized and Accurate
About Royal Industries - N Plymouth Street, Allentown Royal is a leading manufacturer of printed promotional products. We have been in business over 50 years and have over 150 production and office employees in Brooklyn NY. You may see our line by going to this URL www.royalindustries.com . We are now opening our 2nd facility in Allentown PA and are excited that you are visiting this site as we start staffing up our second location. . We will have many positions available in Allentown, from Management and office personnel to factory and warehouse employees. . We look forward to hearing from you and thank you for visiting our site.