Tunnell Companies - Baywood Greens and Pot-Nets Communities
Job Description Position Summary: A Busser Cleans and resets tables as well as delivers food and beverages. This position ensures the quality of the food and overall guest experience is excellent.
Reports to: Manager & Assistant Manager
Prepare tables for meals, including the complete set up of linens, silverware and glassware. Perform light food preparation duties including bread, salad preparation, appetizers and desert presentation. Greet guests in a professional manner and provide education about the food and beverage menus. Clear and clean tables promptly according to proper sanitation standards. Complete side duties as required including, polishing silverware, restaurant set up, and filling condiments.
Main Responsibilities, Required Knowledge, Skills and Abilities
- Customer Service: Bussers must consistently be able to assess, anticipate and meet guests’ needs and respond quickly without losing focus or projecting a mood that detracts from guests’ dining experience. This requires practical knowledge of industry customer service standards. - Communication: Bussers must clearly communicate in a professional manner with guests, vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate when he or she needs more direction. - Interpersonal Relationships: A Busser must adapt to different personalities of guests and coworkers without losing focus. Extreme familiarity or conflicts with coworkers often weaken a team-oriented work environment. - Sales Techniques and Customer Influence: Must understand products and services and understand customer needs clearly. Must gain experience and become current in state-of-the-art sales methods. - Performing General Physical Activities: Bussers must perform physical activities in a variety of environmental conditions that require moderate strength including climbing, lifting, balancing, walking, and handling of materials. Must be able to stand for long periods of time. Must be able to carry trays filled with multiple dishes and drinks. - Problem Solving and Conflict Management: Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure. - Analytical Skills: Must use logic and reasoning to identify solutions and alternatives for a successful outcome. Must verify information by compiling, coding and calculating data. - Language Skills: Must speak and write with excellent command of the English language including proper spelling and grammar. - Flexibility: Must work overtime when needed and assist the workload of others.
Weekends, evenings and holidays required Must have flexible availability Pre-employment drug screen required
About Tunnell Companies - Baywood Greens and Pot-Nets Communities Tunnell Companies is a drug free workplace and all candidates will be required to pass a pre-employment drug screen.