Job Description • To act as a liaison between the client and the firm. • To possess a thorough knowledge of the client’s operating procedures and ensure client satisfaction. • Maintain a positive relationship with existing clients. • Attend conference calls and communicate client requirements to relevant teams. • Respond to client inquiries and find solutions to issues presented. • Keep clients updated and deliverables are met. • Works with Teams and Collectors to resolve issues regarding the performance of the claims. • Provide weekly and/or monthly forecasts to clients. • Monitor goal progress. • Negotiate settlement offers on client’s behalf. • Implement strategies to increase recoveries and improve liquidation rates. • Contributes to team effort by accomplishing related results as needed. • Other duties that may be assigned.
About Glasser and Glasser, P.L.C. At Glasser and Glasser, P.L.C. we are always looking to add new talented individuals to our team. We seek hardworking individuals from a variety of backgrounds. If you have a passion for delivering outstanding service and a commitment to excellence working for a family oriented environment that strives in compliance and doing the right thing for the right reason, Glasser and Glasser, P.L.C. may be the place for you. Glasser and Glasser offers employees a great team oriented work environment, competitive compensation with benefits package, as well as exceptional growth opportunities.