A Management Team Member improves Guest satisfaction through financial controls, operations, direction of Team Members, and compliance. A Management level member has full accountability for restaurant operations and interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.
NOTE: Applications who wish to attain positions as Restaurant Manager, Assistant Manager and Shift Coordinator should apply with this application. Please specify in additional information box on position desired.
•Responsible for restaurant operations (labor, inventory variance).
•Provides production direction to Team Members in a clear and concise way
•Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
•Delegates in a way that encourages teamwork to ensure that the restaurant operations comply with Company standards
•Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings
•Works with team to act on Guest feedback and resolve complaints in a timely, friendly and professional manner
•Directs, trains and motivates Team Members during shift on each of the workstations
•Complies with the requirements of government regulations, policies and procedures relating to all activities in the restaurant
•Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions
•Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members
•Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift
•May perform essential functions and duties listed in the restaurant Team Member job description
•Flexible to work evenings, weekends and holidays.
•Prompt and regular attendance on assigned shifts
•Must be at least eighteen (18) years of age*
•High school diploma or GED
•English language preferred
•Willingness to travel preferred
*Age may vary depending on state.