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Larkin Contractors

Truck/Equipment/Supplies Dispatcher



Job Description
Job Summary Handles incoming service orders, directs drivers and resolves service issues. Essential Duties and Responsibilities include the following Works with routing specialists, route managers and the service department to optimize routes. Dispatches drivers to calls as they are received, using information on customer needs, drivers? locations and loads, and daily factors to balance cost and speed of response. Fields incoming calls from customers or customer service department, managing requests for pick-up or container delivery and ensuring same-day service. Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues. Troubleshoots and resolves potent ial delivery and pick-up problems before they result in service issues. Ensures same-day service on missed pick-ups by coordinating driver movement in the field. Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. Identifies and plans deployment for increases/decreases in route volumes, shifting resources in response to seasonal and other fluctuations. Records and documents information and distributes to appropriate departments, including: route information, driver productivity information, sales and service issues and opportunities, safety issues, and problem stops. Ensures accuracy and thoroughness of pick-up, container delivery, service, and driver records. Qualifications/Education and Experience Required: High school diploma or G.E.D, and zero to four years previous experience .Preferred: High school diploma or G.E.D, plus additional or specialized training in transportation, logistics, or similar area of study, and zero to four yeas previous experience.








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Posted on February 4, 2013 at 8:04 am
Clean up your social media and get a job!
In a recent poll, 18 percent of employers reported finding content on social networking sites that caused them to hire or not hire a candidate.
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Posted on February 4, 2013 at 8:04 am
Clean up your social media and get a job!
In a recent poll, 18 percent of employers reported finding content on social networking sites that caused them to hire or not hire a candidate.
READ MORE >
Posted on February 4, 2013 at 8:04 am
Clean up your social media and get a job!
In a recent poll, 18 percent of employers reported finding content on social networking sites that caused them to hire or not hire a candidate.
READ MORE >
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