Job Description
We are looking for an Entry-Level Client Service Associate to join our dynamic team! In this role, you’ll provide exceptional client support while collaborating with internal teams to deliver outstanding results in a fast-paced, high-energy environment.
Key Responsibilities
- Client Support: Act as the primary contact for clients, addressing inquiries and concerns with professionalism and enthusiasm.
- Issue Resolution: Proactively troubleshoot and resolve client issues, ensuring satisfaction through timely and effective solutions.
- Record Keeping: Maintain accurate and organized documentation of client interactions and event-related data to support ongoing service improvements.
- Team Collaboration: Work closely with internal teams to ensure seamless event execution and foster strong client relationships.
Qualifications
- Strong Communication Skills: Exceptional verbal and written communication abilities to effectively engage with clients and colleagues.
- Problem-Solving Abilities: A detail-oriented and proactive approach to resolving client concerns efficiently.
- Organizational Skills: Ability to manage multiple priorities in a fast-paced, event-driven environment.
- Education: High school diploma or equivalent required; additional certifications in customer service or client relations are a plus.
What We Offer
- Career Growth: Opportunities for professional development and advancement within a rapidly growing company.
- Collaborative Culture: Join a supportive team environment that values your contributions and encourages innovation.
- Exciting Industry Experience: Gain valuable exposure to the dynamic field of event marketing and contribute to impactful campaigns.
- Competitive Benefits: Enjoy a competitive salary, performance-based bonuses, and additional incentives.
Type: Full-time
Pay: $35,000.00 to $55,000.00 per YEAR