Job Description Responsibilities: 1. Answers telephone, directs calls to the staff as appropriate. Interacts with patients, to schedule appointments, handle requests for records or transfers calls to appropriate party.
2. Responsible for receptionist duties at the clinic – greets the patients and ensures timely flow of patients, informing nursing staff that patients are checked in and ready to be seen. Provides information to patients and visitors, and directs patients or visitors to other areas of the hospital as needed.
3. Schedules all appointments and follow-up appointments, for the physician staff using the guidelines and preferences of each practitioner, and taking into account scheduled meetings, patient'’ presenting compliant or other obligations.
4. Responsible for all admission, registration paperwork, obtaining insurance information, entering information into the computer, completing updates of information as needed, and printing registration form for each patient visit. Initiates workers’ comp and fisherman fund paperwork as needed. Completes insurance pre-authorization of services.
5. Will cross train for clerical positions in the clinic and with admission positions. Performs additional duties as assigned.
Qualifications: High school graduate. A minimum of two (2) years’ office experience, including computer and typing skills. Must like to work with people and receptive to dealing with people who are ill, injured or upset. A calm, caring, professional attitude and excellent phone etiquette are essential. Basic medical knowledge is helpful.
To Apply: Complete a PMC application available on line at our website www.pmcak.org or go to the PMC business office for a paper application. Position open until filled.