Job Description Purpose Provide general administrative support to the Branch operations, under the directions and supervision of the Regional Manager.
Essential Functions Phones—Answer phones, direct calls, take and distribute messages.
Interview Process—Telephone screen applicants including specific referral source. Schedule interviews, reminding applicants to bring identification for I-9. Maintain applicant sign-in log. Set up applicants with RAMS application – Part 1 and notify Account Executive/Regional Manager when applicant is ready for interview. Provide instructions for completing drug screen (administer drug test in AE & RM are not in the office) and maintain drug screen log. If applicant is accepted for hire, set up with application package and make copies of supporting documentation for background check(s). Perform basic background checks. Distribute Personal Protective Equipment according to RAMS policy. Before applicant leaves branch office, review all application paperwork for completeness and signatures. Enter all phone screen and applicant information into HCMS.
New Employee Paperwork Process—When applicant is placed on first assignment, complete work start date on I-9, enter employee information in HCMS, and generate RAMS Registration form. Set up employee file. Distribute application paperwork according to the Paperwork Checklist. Review Employment Verification form and send prospect package if indicated.
Payroll Process—Maintain accurate employee assignment information in HCMS for payroll processing. Check paychecks against “Active Employee Report” for accuracy and completeness. Stuff and mail/distribute paychecks. Assist in pursuing timecards.
Customer Service—Provide high-quality customer service to both clients and employees.
HCMS Administration—Maintain employee and client information in HCMS (employee assignments, changes, terminations, etc.) through accurate data entry within required time frames.
General Administrative—Fax, copy and prepare correspondence, mailings and reports as required. Maintain and distribute drug testing logs. Maintain supplies, handbooks and forms. Ensure employee benefit documentation is completed at the time of hire accurately and completely. Provide general assistance as requested by Regional Manager.
Experience Operation of busy multi-line phone systems Operation of general office equipment, including fax and copier Computer operations using Microsoft Office or similar software Customer service
Skills and Abilities Ability to work effectively and successfully as part of a team Ability to handle multiple tasks Ability to complete assignments within time requirements Ability to communicate effectively with all levels of management and employees Flexibility to adjust to changing work conditions/assignments/priorities Flexibility of daily working hours, overtime may be required Initiative to take on additional responsibilities to support Company’s rapid growth Dependability Bilingual (English & Spanish)
Specialized and/or Practical Knowledge Computer literate within a Microsoft Windows environment Custom software applications helpful
Physical Capabilities Must be able to sit for long periods of time while covering telephones and reception area Filing functions may require standing, bending, and/or stooping Supplies functions may require standing, lifting and unloading boxes
About RAMS, Inc. RAMS is a Electrical and General Contractor that serves as a staffing to the Construction Companies. We hire Electricians, Plumbers, HVAC, Cable Tech's in the Greater Tampa Bay Area.