Job Description SUMMARY OF POSITION: The Program Assistant provides clerical support to the Behavioral Health team for the Affinia Project. This position is part-time and benefits eligible.
RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Complete data entry using ECM for Affinia Project • Prepare and file records for Affinia Project • Order necessary supplies and equipment as needed for Affinia Project • Update and keep an inventory of all forms used by Affinia Project • Collect necessary data and prepare reports as needed • Prepare letters to request medical records and client authorizations and maintain log of requests and records received • Design and maintain forms, as needed for Affinia Project • Maintain client files and complete filing regularly • Operate and coordinate the computer management information systems (ECM) for the program • Answer telephone and attend to client and staff issues in a timely and courteous manner • Manage scheduling of client’s appointments with Lead Social Worker • Maintain a pattern of regular work hours • Miscellaneous support duties • Respect client confidentiality • Respect and be responsible for agency policy regarding work hours, building security and all written personnel standards • Ensure the care model by interacting with all other St. Patrick Center programs • Assist with interviewing clients as necessary • Assist with completing Social Security forms as necessary. • Update SOAR data as needed • Other duties as assigned
KNOWLEDGE AND EXPERIENCE: • High school diploma or equivalent • One to three years of administrative or office experience • Understanding of benefits applications • Understanding of mental illness and substance abuse
SKILLS AND ABILITIES: • Proficiency in data entry and typing using Windows, Microsoft Word, Excel and Outlook • Organizational skills • SOAR trained • Proficiency in written business communications • Detail oriented • Reliability and honesty • Respect for clients and staff • Positive support for Behavioral Health Programs
RELATIONSHIPS REQUIRED: • Report to and work with Senior Director of Behavioral Health Programs • Ability to work with St. Patrick Center staff • Participate in all appropriate St. Patrick Center meetings • Attend appropriate seminars
About St. Patrick Center At St. Patrick Center, we’re one of Missouri’s largest providers of housing, employment and health opportunities for people who are homeless or at risk of becoming homeless. We take an action-based approach to service and offer nationally recognized programs that assist more than 8,000 people each year. Our mission, at its core, is to help individuals and families move from homelessness to independence in dignified, cost-effective and permanent ways. This approach transforms our clients as well as our entire community. For more information about our organization, please visit www.stpatrickcenter.org.