Job Description Position: Office Assistant Reports to: Office Manager Job Summary: The Office Assistant position requires proficiency in the full range of general office services and functions. Duties & Responsibilities: • Uses a variety of office software applications including all Microsoft Office, Outlook, and QuickBooks. – Creates New Forms using Word or Excel – Processing Customer Orders in QuickBooks
• Inside Sales – Maintain a customer service log – Providing Customers with Certificates of Analysis, Certificates of Insurance, Specification Sheets and Nutritionals – Processing New Customer Credit Applications – Arranging Freight for Customers or Vendors
• Customer Service • Answer phones and transfer to appropriate staff member • Update and maintain mailing and contact lists • Sort and Distribute Incoming Mail • Provide Payment Status Updates to Vendors • Process Company Deposits • Filling out Credit Applications for New Vendors • Packages samples and online orders • Assist with event planning and execution • Creates New Folders and Files documents. Develops or modifies filing practices • Perform work related errands as requested such as going to the post office and bank • Special assignments as assigned by office manager or general manager • Order Office Supplies • Enter Orders • Prepare Pick Lists, Packing Lists and Bills of Lading
Position involves sitting for extended periods of time while working at a computer.
High school diploma or equivalent. One-year business school training or work related experience. Knowledge, Skills, And Abilities Knowledge of: • Contemporary office practices and procedures • Spelling, vocabulary, math and grammar skills appropriate to the position Skills in: • Operating Microsoft Office, QuickBooks and Outlook • Creating, organizing and keeping records • Customer Service • Work management and prioritizing skills • Problem Solving Ability to: • Develop and maintain effective working relationships with customers and colleagues • Maintain a reliable and dependable attendance record • Provide effective and responsive service to customers and vendors • Learn and utilize software programs and information systems
About West Coast Staffing West Coast Staffing was first opened in 2010. We have provided staffing services to a wide array of locations, all throughout California. Through the last few years we have expanded to 4 locations. Our ethics are a critical building block of our business. Our own success is based on adherence to the highest ethical standards; long-term client relationships, the ability to identify top candidates, and the high-quality professional development of WCS professionals protecting the confidentiality and interests of clients and candidates.