Assistant Food & Beverage Manager - St Augustine bestbet

Overall Responsibilities: Assists the Food & Beverage Manager in overseeing the daily operations of all food and beverage outlets within the cardroom, ensuring efficient service, high standards of food quality, cleanliness, customer satisfaction, and regulatory compliance. Supports the supervision, training, and development of food and beverage employees while helping maintain operational efficiency, control expenses, and achieve departmental goals. Ensures that food and beverage services meet the needs of guests, patrons, and employees while maintaining a professional and welcoming environment.

Requirements:

• High school diploma or equivalent required; associate or bachelor’s degree in hospitality, restaurant management, or a related field preferred.
• Previous experience in food and beverage operations, preferably in a supervisory or management capacity.
• Knowledge of restaurant, bar, and food service operations.
• Ability to lead, motivate, train, and supervise employees.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to work flexible schedules, including evenings, weekends, holidays, and extended hours as business needs require.
• Ability to obtain and maintain any required occupational licenses, permits, or certifications applicable to the position.
• Must meet applicable food safety, sanitation, and responsible alcohol service requirements.
• Ability to work effectively in a fast-paced hospitality environment.

Duties:

• Assist the Food & Beverage Manager with the daily operation and supervision of all food and beverage outlets.
• Monitor employee performance, attendance, scheduling, and adherence to departmental policies and procedures.
• Assist with recruiting, onboarding, training, coaching, and evaluating food and beverage employees.
• Ensure adequate staffing levels and appropriate employee coverage based on business volume and operational needs.
• Monitor food and beverage quality, presentation, portion control, and service standards.
• Address guest complaints, service concerns, and operational issues promptly and professionally.
• Monitor inventory levels, assist with ordering, and oversee proper storage and handling of food, beverages, and supplies.
• Assist with controlling labor costs, food costs, waste, and departmental expenses.
• Ensure compliance with health department regulations, food safety standards, sanitation requirements, and applicable alcohol service laws.
• Monitor cleanliness and organization of kitchens, bars, dining areas, storage spaces, and service stations.
• Ensure employees follow company policies, safety procedures, and established service standards.
• Coordinate food and beverage operations with other departments, including Security, Surveillance, Cage, Poker Room, and Facilities, as necessary.
• Assist in developing and implementing departmental procedures, service improvements, and operational initiatives.
• Prepare or review operational reports, inventory records, employee schedules, and other departmental documentation.
• Monitor equipment condition and report maintenance needs or safety concerns.
• Assist with investigating and documenting employee or guest incidents and escalating significant issues to management.
• Perform other related duties as assigned by the Food & Beverage Manager or other designated management personnel.

Job Knowledge: Requires knowledge of food and beverage operations, including restaurant and bar service, food preparation standards, inventory management, sanitation, and customer service practices. Must understand employee supervision, scheduling, labor management, and basic cost-control procedures. Must possess working knowledge of applicable food safety regulations, health department requirements, responsible alcohol service practices, and company policies and procedures. Must understand the operational demands of a cardroom environment, including extended operating hours, fluctuating patron volume, and the importance of coordinating food and beverage services with gaming operations. Must be able to understand and utilize point-of-sale systems, inventory systems, scheduling platforms, and standard computer applications necessary to perform departmental responsibilities.

Manual Skill and Dexterity: Requires the ability to operate standard office equipment, computers, point-of-sale systems, telephones, and food service equipment. Must possess sufficient manual dexterity to handle food service supplies, utensils, serving equipment, inventory, and other materials associated with restaurant and bar operations.

Requires hand-eye coordination and the ability to perform tasks involving reaching, grasping, carrying, handling, and manipulating objects of varying sizes and weights. Must be able to perform occasional repetitive hand and arm movements associated with food service supervision and operational activities.

Physical Effort & Working Conditions: The position requires frequent standing and walking throughout the facility, including kitchens, bars, dining areas, storage areas, and other food and beverage service locations. Must be able to bend, stoop, reach, climb stairs, and occasionally lift, carry, push, or pull supplies and equipment. May be required to lift or move items weighing up to 25–50 pounds, depending on operational needs.

The position involves working in a fast-paced hospitality environment with frequent interaction with employees, patrons, vendors, and management personnel. Working conditions may include exposure to heat from kitchen equipment, cold storage areas, wet or slippery floors, cleaning chemicals, food preparation equipment, and varying noise levels. Must be able to work evenings, weekends, holidays, and extended or irregular hours based on business demands. The position requires the ability to remain attentive, professional, and responsive while managing multiple responsibilities in an active cardroom environment.

Benefits: Health insurance after 6 months. Plus, other varied insurances (dental, life, 401K)

bestbet is a drug free workplace.