Accounting Operations Supervisor

Duration: 6-month contract with the opportunity to convert to a full-time position (FTE)

Position Summary

The Accounting Operations Supervisor will lead a team of approximately 10–12 accounting professionals responsible for supporting daily accounting operations and ensuring accurate, timely, and controlled transaction processing. This individual will oversee workflow management, establish priorities, monitor team performance, and provide coaching and development to team members.

The ideal candidate will have a strong accounting or finance background, prior supervisory experience, and the ability to manage high-volume operations in a fast-paced environment. This role will also serve as a subject matter expert (SME) and escalation point while partnering with internal stakeholders and global teams to drive operational efficiency and continuous improvement.

Key Responsibilities

• Lead, supervise, and develop a team of approximately 10–12 accounting operations professionals through coaching, mentoring, and performance management.
• Oversee daily workflow, assign responsibilities, manage priorities, and ensure team objectives and operational deadlines are consistently met.
• Establish performance goals, monitor productivity, evaluate results, and provide ongoing feedback and support to team members.
• Serve as a subject matter expert (SME) and primary escalation point for complex operational questions, issues, and resolution support.
• Partner with internal stakeholders and cross-functional teams to ensure effective communication, collaboration, and timely issue resolution.
• Support and collaborate with global teams, including colleagues located in other countries.
• Oversee high-volume accounting activities, including providing additional support during month-end close.
• Reinforce accounting policies, procedures, and internal controls while ensuring consistent execution and compliance.
• Identify operational challenges, analyze root causes, and implement process improvements to increase efficiency, accuracy, and productivity.
• Monitor operational performance, identify opportunities for improvement, and take proactive steps to achieve departmental goals.
• Provide guidance and support to team members while maintaining a productive, collaborative, and accountable work environment.

Required Qualifications

• 5+ years of professional experience in accounting, finance, or accounting operations.
• Previous people leadership, supervisory, or team management experience.
• Experience leading and coaching teams within an accounting operations, finance operations, or transaction-processing environment.
• Demonstrated ability to manage workflow, delegate responsibilities, prioritize assignments, and monitor team performance.
• Experience supporting high-volume accounting operations and month-end close activities.
• Strong communication and stakeholder management skills, with the ability to collaborate across multiple departments and organizational levels.
• Ability to manage competing priorities, resolve complex operational issues, and meet deadlines in a fast-paced environment.
• Strong problem-solving and analytical skills, with experience identifying process improvements and implementing operational changes.
• Ability to work effectively with geographically dispersed and global teams.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• Experience supporting international or offshore accounting operations teams.
• Experience driving process improvement initiatives and operational efficiencies.
• Familiarity with financial controls, accounting policies, and compliance-driven environments.
• Experience serving as an escalation point or subject matter expert within an accounting operations function.

Ideal Candidate Profile

The ideal candidate is a hands-on accounting operations leader who can effectively balance people management with day-to-day operational oversight. They should be comfortable leading a team, managing high-volume workloads, supporting month-end close, resolving escalated issues, and collaborating with stakeholders across global teams. Strong leadership, communication, organization, and problem-solving skills are essential for success in this role.