ERP Analyst

About the Opportunity

An innovative technology organization specializing in advanced laser, light, and energy technologies for medical and aesthetic applications is seeking an experienced ERP Analyst. With a longstanding history of engineering innovation and a commitment to developing solutions that improve patient outcomes, the organization continues to advance technology across its industry.

The company is guided by values centered on collaboration, transparency, innovation, accountability, continuous learning, and excellence. With a global workforce of more than 500 employees, the organization has also received national workplace recognition for its commitment to employee experience and organizational culture.

This is an opportunity to contribute to meaningful technology initiatives in an environment that values curiosity, ownership, and continuous improvement.

Position Summary

The ERP Analyst will serve as a key liaison between business operations and technical teams, supporting enterprise resource planning systems, integrations, data management, and business process optimization.

This individual will act as a subject matter expert across the ERP environment, helping ensure seamless data flow between core systems and integrated applications, including Salesforce, Coupa, financial platforms, and business intelligence tools.

The role will focus on improving system functionality, streamlining workflows, maintaining data integrity, and delivering scalable solutions that support business efficiency and informed decision-making.

Key Responsibilities

ERP Systems Management & Optimization

• Provide functional and technical support for enterprise resource planning systems.
• Evaluate system configurations to ensure alignment with business requirements and operational needs.
• Identify opportunities to improve system performance, functionality, scalability, and efficiency.
• Troubleshoot ERP issues and collaborate with stakeholders to implement effective solutions.

Systems Integration & Data Connectivity

• Support integrations between ERP platforms and third-party applications, including Salesforce, Coupa, financial systems, and other enterprise applications.
• Maintain and troubleshoot data flows between ERP systems, data warehouses, Power BI, and reporting platforms.
• Investigate integration issues and work with technical teams to resolve connectivity and synchronization challenges.
• Contribute to the design and implementation of reliable, scalable integration solutions.

Business Process Analysis & Improvement

• Analyze existing business processes to identify bottlenecks, inefficiencies, and opportunities for automation.
• Translate business requirements into functional specifications and technical solutions.
• Develop and recommend scalable workflows that improve operational efficiency.
• Collaborate with cross-functional teams to implement process improvements and support evolving business needs.

Technical Documentation & Requirements

• Create and maintain functional specifications, data mappings, process documentation, and technical workflows.
• Document system configurations, integration requirements, and data dependencies.
• Serve as a liaison between business stakeholders, developers, and technical teams.
• Ensure business and technical requirements are clearly documented and communicated throughout implementation and enhancement projects.

Data Integrity & Reporting

• Support data migration, validation, and synchronization across integrated platforms.
• Establish and maintain data quality practices to improve accuracy and consistency.
• Help ensure reliable, consistent data for financial and operational reporting.
• Investigate data discrepancies and implement corrective actions to strengthen data integrity and reporting reliability.

Required Qualifications

• At least three years of experience as an ERP Analyst, Business Analyst, or in a similar role focused on ERP systems.
• Experience with ERP platforms such as Infor CloudSuite Industrial (CSI/SyteLine), SAP, Oracle ERP Cloud, or NetSuite.
• Strong functional and technical understanding of ERP systems, including configuration, troubleshooting, and optimization.
• Knowledge of core ERP modules and end-to-end business processes.
• Experience supporting ERP integrations with data warehouses, Power BI, and other enterprise applications.
• Ability to query databases and analyze data-related issues.
• Familiarity with APIs, middleware, and technologies used for system integration.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to collaborate effectively with business users, developers, and cross-functional stakeholders.

Preferred Qualifications

• Strong functional and technical knowledge of Infor CloudSuite Industrial (CSI/SyteLine).
• Experience with Infor ERP or comparable enterprise resource planning platforms.
• Familiarity with business intelligence, reporting, and data visualization tools, particularly Power BI.
• Power BI certification or other relevant technical credentials.
• Certifications in Infor, Salesforce, Coupa, Six Sigma, APICS CPIM/CSCP, or project management.
• Experience supporting complex enterprise application environments and cross-functional process improvement initiatives.

Ideal Candidate Profile

The successful candidate will combine technical ERP knowledge with strong business process expertise and a practical approach to problem-solving. They will be comfortable analyzing complex data flows, troubleshooting integrations, documenting requirements, and partnering with stakeholders to deliver effective, sustainable solutions.

Strong attention to detail, clear communication, adaptability, and a commitment to continuous improvement will be essential to success in this role.