Senior Controller

Position Overview

We are seeking an experienced Senior Controller to lead and oversee the organization's accounting, payroll, and accounts payable functions. This individual will play a critical leadership role in ensuring the accuracy, integrity, and timeliness of financial reporting, maintaining strong internal controls, and driving continuous improvements across accounting operations.

The ideal candidate will bring extensive experience in mortgage servicing and financial services, including a strong understanding of mortgage servicing rights (MSRs), complex accounting structures, financial reporting, and regulatory requirements. This role requires a proven accounting leader who has operated within a large, sophisticated financial services environment and has successfully managed teams, multiple legal entities, and complex financial operations.

The Senior Controller will oversee the month-end and year-end close processes, serve as the primary liaison with external auditors, and partner with executive leadership to support financial planning, risk management, and strategic business initiatives. This individual will also be responsible for identifying opportunities to streamline processes, strengthen controls, and enhance the overall effectiveness of the accounting function.

Key Responsibilities

• Provide strategic and operational leadership for the accounting, payroll, and accounts payable functions across multiple business entities.
• Oversee timely and accurate month-end and year-end close processes, financial statements, and internal management reporting.
• Serve as the primary finance contact for external auditors and coordinate multiple financial, operational, and regulatory audits.
• Ensure compliance with U.S. Generally Accepted Accounting Principles (GAAP), applicable regulatory requirements, and internal accounting policies.
• Oversee mortgage servicing rights (MSR) accounting and valuation processes, partnering with third-party valuation firms to ensure appropriate financial reporting and compliance.
• Document and communicate management's position on existing and emerging accounting standards and their impact on the organization.
• Manage cash flow activities, balance sheet reconciliations, intercompany transactions, and bank account reconciliations.
• Establish and maintain effective internal controls, including controls designed to mitigate financial, operational, and fraud risks.
• Oversee disbursement reviews, payroll operations, debt reporting, lender covenant compliance, and related financial activities.
• Support budgeting, forecasting, financial planning, and cash flow management initiatives.
• Review contracts and business arrangements to determine appropriate asset ownership, accounting treatment, and financial recognition.
• Lead initiatives to improve accounting processes, strengthen controls, increase efficiencies, and enhance financial reporting capabilities.
• Develop, maintain, and document accounting policies, procedures, and best practices.
• Partner with executive leadership and cross-functional departments to address financial matters, assess business risks, and support organizational objectives.
• Recruit, develop, mentor, and lead a high-performing accounting team, fostering accountability, collaboration, and continuous improvement.

Qualifications & Experience

• Bachelor's degree in Accounting, Finance, or a related field required.
• CPA required or equivalent professional accounting certification.
• 15+ years of progressive accounting experience, with significant experience in complex financial services environments.
• 10+ years of senior-level accounting leadership experience within mortgage servicing, including prior Controller or equivalent leadership responsibilities.
• Demonstrated experience overseeing accounting operations for large, complex organizations with multiple legal entities and sophisticated financial structures.
• Extensive knowledge of mortgage servicing accounting, mortgage servicing rights (MSR) valuation, and related financial reporting requirements.
• Strong understanding of U.S. GAAP, investor reporting requirements, and applicable standards related to Fannie Mae, Freddie Mac, and Ginnie Mae.
• Proven experience managing external financial audits, regulatory examinations, internal controls, and compliance initiatives.
• Experience with enterprise resource planning (ERP) and mortgage servicing systems, including SAP, Oracle, or comparable platforms.
• Strong understanding of cash flow management, debt reporting, lender covenants, cost structures, and financial resource planning.
• Advanced proficiency in Microsoft Excel, Word, and Outlook, along with accounting and financial reporting systems.
• Demonstrated experience leading, developing, and managing accounting teams, including talent selection, coaching, mentoring, and performance management.

Leadership Competencies & Professional Attributes

• Strong executive presence with the ability to establish credibility and influence stakeholders at all levels of the organization.
• Exceptional financial analysis, problem-solving, and decision-making skills, with the ability to translate complex financial information into actionable business insights.
• Excellent written and verbal communication skills, including the ability to present financial results and recommendations to executive leadership.
• Proven ability to lead organizational change, implement process improvements, and manage competing priorities.
• Highly organized with exceptional attention to detail and a strong commitment to accuracy, quality, and compliance.
• Strong interpersonal skills with the ability to build effective relationships across multiple business functions.
• Collaborative and consultative leadership style, with the ability to influence and drive results across matrixed teams.
• Strong business acumen, sound judgment, and the ability to balance strategic priorities with hands-on operational execution.
• Self-directed and proactive, with the ability to identify risks, anticipate challenges, and recommend effective solutions.
• Ability to operate effectively in a fast-paced, complex, and evolving business environment while meeting tight deadlines.
• Demonstrated integrity, professionalism, and discretion when handling confidential financial and business information.

Ideal Candidate Profile

The successful candidate will be an accomplished accounting executive with deep mortgage servicing expertise and a proven track record of leading accounting functions within a large, complex financial services organization. They should bring the technical knowledge, leadership capabilities, and operational discipline necessary to oversee sophisticated accounting operations while driving process improvements, strengthening financial controls, and supporting continued business growth.