Customer Service Representative – Entry-Level

HHV Richmond, VA Posted 6/2/2026

Job Description

We are seeking a motivated, professional, and customer-focused Customer Service Representative to join our growing team. This entry-level opportunity is perfect for individuals who enjoy helping others, solving problems, and creating positive customer experiences.

As a Customer Service Representative, you will be the first point of contact for customers, assisting with inquiries, providing information about products and services, and ensuring exceptional customer satisfaction. No prior experience is required—we provide comprehensive training and ongoing support to help you succeed.

Responsibilities

  • Deliver outstanding customer service during all customer interactions
  • Assist customers with questions regarding products, services, promotions, and company offerings
  • Address customer concerns and provide timely, effective solutions
  • Maintain accurate records of customer interactions and service requests
  • Build positive relationships with customers to enhance satisfaction and loyalty
  • Collaborate with team members to ensure a seamless customer experience
  • Stay informed about products, services, and company updates
  • Support customer retention and engagement initiatives
  • Maintain a professional and positive attitude in a fast-paced environment

Qualifications

  • Excellent communication and interpersonal skills
  • Strong customer service and problem-solving abilities
  • Positive, professional, and team-oriented mindset
  • Ability to multitask and stay organized
  • Dependable, punctual, and detail-oriented
  • Customer-focused attitude with a willingness to learn
  • High school diploma or equivalent required
  • Previous customer service experience is a plus but not required
  • Paid training provided

What We Offer

  • Paid training and ongoing mentorship
  • Competitive pay with performance-based incentives
  • Career advancement opportunities
  • Supportive and collaborative team environment
  • Professional development and leadership training
  • Full-time schedule and long-term growth potential
  • Hands-on experience in customer service, client support, and customer relations

If you're looking to launch your career in customer service, customer support, client services, or customer experience, apply today and join a team dedicated to delivering exceptional service and building lasting customer relationships.

Job Information

Employment Type
Full-time
Salary Range
$35,000.00 - $50,000.00 per YEAR
Location
Richmond, VA

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