Customer Service Representative – Entry Level

HHV Richmond, VA Posted 10/6/2026

Job Description

We are a hiring friendly, motivated, and dependable individual to join our customer service team.

This is a full-time entry-level opportunity with paid training. No previous customer service experience is required. This role is ideal for recent graduates, college students, career changers, first-time job seekers, and anyone looking to start a new career.

Candidates with experience in retail, hospitality, restaurants, sales, front desk, administration, call centers, or other customer-facing roles are encouraged to apply.

What You'll Do

  • Provide friendly and professional customer service

  • Answer customer questions and assist with requests

  • Communicate with customers in person, by phone, and email

  • Build positive customer relationships through communication and follow-up

  • Listen to customer needs and help provide appropriate solutions

  • Maintain accurate customer information and records

  • Support customer engagement, events, and promotions

  • Assist with event registration and customer-facing activities

  • Collect customer feedback and help create positive customer experiences

  • Work with team members to meet customer service goals

  • Represent the organization professionally when interacting with customers and the public

Qualifications

We're looking for candidates who are:

  • Friendly, outgoing, and professional

  • Strong communicators and active listeners

  • Comfortable interacting with customers and the public

  • Dependable, organized, and motivated

  • Willing to learn and open to coaching

  • Able to manage multiple tasks in a fast-paced environment

  • Comfortable working independently and as part of a team

No previous customer service experience required — paid training provided.

What We Offer

  • Paid training

  • Full-time entry-level career opportunity

  • Hands-on customer service experience

  • Professional development and skill training

  • Supportive, team-oriented environment

  • Customer communication and relationship-building experience

  • Experience with events, promotions, and customer engagement

  • Opportunities for career growth and advancement

Apply Today

If you're personable, dependable, motivated, and eager to learn, this is a great opportunity to build valuable skills and start a career in customer service, customer support, sales, events, marketing, or business development.

Job Information

Employment Type
Full-time
Salary Range
$900.00 - $1,200.00 per WEEK
Location
Richmond, VA

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