Customer Service Representative – Entry Level

HHV Richmond, VA Posted 9/13/2026

Job Description

We have an immediate need for a motivated, friendly individual who enjoy helping others, building connections, and learning new skills. This Entry-Level Customer Service Representative position provides paid training, hands-on experience, and professional development, making it a great opportunity for recent graduates, career changers, college students, and anyone looking to start a new career.

No previous customer service experience is required. Paid training is provided.

Responsibilities

  • Provide friendly and professional customer service
  • Answer questions and assist customers with their needs
  • Communicate with customers in person, by phone, and through email
  • Build positive customer relationships through communication and follow-up
  • Assist with customer engagement, events, and promotions
  • Support event registration and customer-facing activities
  • Maintain accurate customer information and records
  • Listen to customer feedback and help provide a positive customer experience
  • Work with team members to meet customer service goals
  • Represent the company professionally

Qualifications

  • Friendly, positive, and professional attitude
  • Strong communication and interpersonal skills
  • Dependable and motivated work ethic
  • Comfortable interacting with customers and the public
  • Willingness to learn and take direction
  • Good organizational and problem-solving skills
  • Ability to work independently and as part of a team
  • No experience required — training provided

Customer service, retail, hospitality, restaurant, sales, administrative, or other people-facing experience is a plus, but not required.

What We Offer

  • Paid training
  • No experience required
  • Full-time entry-level opportunity
  • Hands-on coaching and professional development
  • Supportive, team-oriented environment
  • Customer service and communication training
  • Opportunities for career advancement

Apply today! If you're friendly, dependable, motivated, and ready to learn, we encourage you to apply. Previous experience is not required.

Job Information

Employment Type
Full-time
Salary Range
$38,000.00 - $52,000.00 per YEAR
Location
Richmond, VA

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