Part-time Veterinary Customer Service Rep

We're Hiring! Part-Time Veterinary Client Service Representative

Love people, love pets, and enjoy being part of a great team? We'd love to meet you!

Queenstown Veterinary Hospital, a privately owned veterinary practice, is looking for a friendly, organized, and compassionate Part-Time Veterinary Client Service Representative (CSR) to join our team 20-30 hours per week!

Our CSRs are the welcoming face and voice of our practice. They help create a positive experience for every client and patient, making sure pet owners feel supported and their pets receive the care they deserve.

What You'll Do

• Welcome clients and their pets with a warm, friendly attitude.
• Answer phones, schedule appointments, and respond to client questions.
• Check patients in and out and assist with payment processing.
• Maintain accurate client and patient records.
• Communicate with veterinary team members to keep the day running smoothly.
• Help clients understand appointment instructions and direct medical questions to the appropriate veterinary team member.
• Keep the reception area organized, clean, and welcoming.
• Provide exceptional customer service, even during busy or emotional moments.

What We're Looking For

• A positive, compassionate, and professional attitude.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Comfort multitasking in a fast-paced environment.
• Dependability, flexibility, teamwork, and a willingness to learn.
• A genuine love for animals and an understanding of how important they are to their families.

Veterinary or previous customer service experience is a plus, but a great attitude and willingness to learn go a long way!

What We Offer

• Part-time hours with a schedule to be discussed.
• $20-$22/hour depending upon experience
• PTO
• Pet benefit
• A supportive, team-oriented work environment.
• The opportunity to make a meaningful difference in the lives of pets and their people.
• A chance to learn and grow in the veterinary field.

Interested in Joining Our Team?

If you're friendly, dependable, love helping people, and want to be part of a team that makes a difference every day, we'd love to hear from you!

Apply today! Please submit your resume or a letter of interest to helena@queenstownvet.com telling us why you'd be a great fit for our team.

We look forward to meeting you!