Kowaliga Marina - Dockmaster

Reports to: Marina Manager

Position Summary

The Dockhand supports daily marina operations by providing exceptional customer service and assisting with safe docking, launching, fueling, and movement of boats. This position maintains clean, organized, and safe docking. launching. fueling, and movement of boats. This position maintains clean, organized, and safe docks and waterfront areas, assists customers with their boating needs, and supports marina operations, rentals, and other duties as needed. The Dockhand follow all safety procedures and ensures a positive customer experience.

Company Overview

At Russell Marine our mission is to be the dealership of choice for recreational boaters. We will sell high-quality boats, boating supplies, accessories; and provide superior service to help create pleasant and memorable experience for our customers.

Company Core Value

We do wat we say we are going to do

We are responsible for the land and water

We treat our customers, employees, and vendors with the utmost respect

We are always active in the community in a positive way

We are proud of our heritage, our company, and our land

Our choices are guided with integrity

Essential Duties and Responsibilities

• Follows all safety precautions and procedures at all times
• Greets all customer in a prompt and courteous fashion
• Accurately processes all transactions
• Maintain the gas dock and surrounding area to be orderly, safe, and clean
• Maintain a professional image consistent with our commitment to customer service at all times
• Safe launching, fueling, docking, and movement of boats
• Be protective of the environment, avoiding gas and oil spill, as well a litter
• Assist with the boat rental process
• Apply registration renewals to storage boats
• Respect fellow co-workers and follow company policies while working with integrity
• Performs other duties as assigned

Requirements

The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Professional appearance
• Ability to follow all company policies and prodecures
• Be able to work independently as a team, self-motivated, and process driven
• At least 16 years of age
• Have a valid state driver's license and vessel license
• Ability to pass a pre-employment background/drug screen
• Weekend work required

Work Environment and Physical Demands

The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions. Reasonable accommodations may be made to enable individuals with disabilities.

Work environment:

Work occurs in indoor and outdoor settings, often in variable weather conditions including extreme heat, cold and humidity. The noise level is typically moderate to loud. Exposure to mechanical fluids, oils and cleaning products is common. This role involves working near and around water, docks, and marine equipment. Occasional travel between storage yards or customer sites is required.

Company Benefits

• Discounts on gear
• Opportunities to grow within the company
• Employee appreciation outings
• Casual and fun work environment