Irrigation Maintenance Manager - San Antonio

Irrigation Maintenance Manager

Company: Steadfast Alliance

Location: San Antonio, FL, with travel throughout assigned service territories

Employment Status: Full-Time

Department: Irrigation Maintenance

Reports To: Branch Manager / Director of Maintenance Operations

Employment Status: Full-Time

Position Summary

The Irrigation Maintenance Manager is responsible for overseeing and managing the daily operations of Steadfast Alliance's irrigation maintenance division. This position ensures the efficient delivery of irrigation maintenance, inspections, repairs, troubleshooting, and related services across assigned territories in Pasco, Hillsborough, Pinellas, and Hernando counties.

The manager provides leadership and direction to irrigation supervisors, technicians, and field personnel while ensuring work is completed safely, efficiently, profitably, and in accordance with company standards and customer expectations.

This role is responsible for workforce management, scheduling, customer satisfaction, operational performance, budgeting, and developing a productive team capable of supporting the company's continued growth.

Essential Duties & Responsibilities

1. Operations & Field Management

• Oversee daily irrigation maintenance operations across all assigned service areas.
• Ensure irrigation systems are properly inspected, maintained, repaired, and operating efficiently.
• Coordinate service schedules, work assignments, routes, and technician workloads.
• Monitor field operations to ensure productivity, quality, and timely completion of work.
• Establish and maintain consistent operating procedures and service standards.
• Identify operational challenges and implement solutions to improve efficiency and service delivery.
• Ensure crews have the equipment, materials, vehicles, and resources necessary to perform their work.

2. Leadership & Team Development

• Supervise, lead, and develop irrigation supervisors, technicians, and maintenance personnel.
• Establish clear performance expectations and hold team members accountable for results.
• Provide ongoing training, coaching, and support to improve technical skills and productivity.
• Assist with recruiting, interviewing, hiring, onboarding, and retaining qualified employees.
• Conduct employee performance evaluations and address performance or disciplinary concerns as necessary.
• Promote teamwork, communication, professionalism, and a culture of accountability.

3. Customer Relations & Service Quality

• Maintain positive working relationships with customers, property managers, and internal departments.
• Address customer concerns, service issues, and escalated complaints in a timely and professional manner.
• Ensure service requests, inspections, and repairs are completed within established timelines.
• Monitor customer satisfaction and identify opportunities to improve service quality.
• Support customer retention through consistent communication and dependable service delivery.

4. Financial & Administrative Management

• Monitor division revenue, labor costs, material expenses, and overall profitability.
• Assist with developing and managing departmental budgets and operational goals.
• Review job costing, labor hours, work orders, and productivity reports.
• Identify opportunities to reduce unnecessary expenses and improve operational margins.
• Monitor inventory, irrigation materials, equipment usage, and purchasing needs.
• Review service documentation, time records, and work completion reports for accuracy.
• Work closely with accounting, purchasing, and operations to ensure accurate billing and cost control.

5. Safety & Compliance

• Ensure all irrigation maintenance activities follow company safety policies and procedures.
• Promote safe equipment operation, proper vehicle use, and appropriate jobsite practices.
• Ensure employees receive required safety training and understand job-specific hazards.
• Monitor compliance with applicable local, state, and federal regulations.
• Address safety concerns, incidents, and equipment deficiencies promptly.

Qualifications & Requirements

• Minimum of 3–5 years of experience in irrigation maintenance, irrigation operations, or a related landscape services field.
• Previous management or supervisory experience, preferably overseeing multiple crews or service territories.
• Strong knowledge of commercial and residential irrigation systems, including controllers, valves, pumps, wiring, piping, and troubleshooting.
• Experience with irrigation inspections, preventative maintenance, repairs, and system optimization.
• Understanding of labor management, scheduling, job costing, budgeting, and operational reporting.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities and work effectively in a fast-paced field environment.
• Proficiency with Microsoft Office and operational scheduling or job management software.
• Valid Florida driver's license with an acceptable driving record.
• Ability to travel regularly throughout assigned service territories and conduct field visits.

Performance Expectations

Success in this position will be measured by the manager's ability to achieve operational, financial, and customer service objectives, including:

• Irrigation maintenance division profitability and budget performance.
• Labor productivity and efficient utilization of field personnel.
• Timely completion of scheduled maintenance and service requests.
• Quality of irrigation repairs, inspections, and maintenance work.
• Customer satisfaction, retention, and resolution of service concerns.
• Employee development, retention, and team performance.
• Compliance with company safety standards and operating procedures.
• Accuracy and timeliness of operational reporting and documentation.

Working Conditions & Physical Requirements

• Primarily operates in an outdoor environment and is exposed to varying weather conditions, including heat, rain, and humidity.
• Requires regular travel between customer properties, job sites, and company locations throughout the assigned counties.
• May require occasional lifting, bending, walking, and standing during field inspections.
• Must be available to address operational issues, customer concerns, and scheduling needs as required.

Compensation & Benefits

• Competitive hourly pay based on experience and qualifications.
• Opportunities for overtime based on project schedules and workload.
• On-the-job training and opportunities to develop irrigation installation skills.
• Opportunities for advancement to Irrigation Technician, Irrigation Crew Leader, and other supervisory positions.
• Health insurance w employer contribution, paid time off, holidays, retirement plan with company match, uniforms, and other insurance benefits offered by Steadfast Alliance.

Equal Opportunity Employer

Steadfast Alliance is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, age, or other protected status under applicable law.