Receptionist - CLN

Job Description

Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Job Duties:
  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Education:
High school diploma or GED required.

Training/Experience:
Prior experience highly desired.

Skills/Qualifications:
  • Telephone etiquette
  • EMR/EHR Experience
  • Customer Service
  • Time Management
  • Organization
  • Attention to Detail
  • Professionalism
  • Quality Focus

Type: Full-time

Apply Now

About
Taylor Health Care Group

A Fully Integrated Health System.

View all company job openings