Job Description
F.T. (30-40 flex hours) Bilingual Credit and Collection Rep. (Spanish/Eng.) for a Allentown, PA promotional product manufacturing company.
Job Description: We are a growing firm, with immediate, openings in our accounting office for a F.T. bilingual Credit and Collection representative.
This is less a job of collecting money then it is asking people to give us a credit card and make sure they have invoices to pay. You will also do billing and post credit card payments and checks to customer's accounts. Most of our cusomers pay fine, and you just need to be orginized and have computer skills to make sure we are staying on top of things.
If you like to be busy and work independently and have the skills we need this is a perfect job as once we find the proper person, we hope they will be with us for 20 years.
This is a stable full time 30 - 40 hour a week position. In this position you will have a bit of flexibility on a daily basis to start at 8, 9 or 9:30 daily and work 6 hours (which equals 30 hours a week) and / or if the workload requires it to work 7 hours (which equals 35 hours) or more.
The skills you will need are EXCELL, BI-LINGUAL and HOW TO USE A COMPUTER and KEYBOARD.
We ultimately are looking for someone who has done collections in the past -i.e. that they know how to talk with people and assess (know) when you are getting a run around warranting future action. This position is 100% easily trainable for a smart, dedicated, right fit employee.
PURPOSE:
To assess our customer's credit worthiness and request via mail, email, phone or fax advance payments and or past due payments. You will also be responsible for processing daily checks and credit cards to ready them for bank deposits.
You will get on the job training in our specific products and computer system but we expect you to be able to learn quickly, project a great first impression via telephone and or written communication as WELL AS HAVE EXPERIENCE IN THIS AREA.
We also expect that you come to us with a college level reading and writing skill set as well as a working knowledge of basic office skills and programs (excel, word, etc.). Please note that successful candidates will need to prove work history.
We are looking for MATURE, motivated, friendly and punctual candidates FROM THE LOCAL AREA.
The position hours are listed above
SUCCESSFUL CANDIDATES MUST MEET THE FOLLOWING REQUIREMENTS:
* English as your first language - Must be able to speak, read and write English fluently.
* Spoken fluency in Spanish
* Pleasant phone voice
* Excellent Oral and Written Communication skills
* 4-5 year's minimum experience in an office environment.
* Computer and typing skills (i.e. Knowledgeable in Microsoft Office, Excel software)
* College level Math Skill a MUST
* Customer Service Oriented
* Highly Organized and Accurate
If you have the skill set we list and you are from the local area, we want to hear from you.
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Please email us your resume and salary requirements and we will get back to you ASAP.
Job Type: Full-time
Job Location:
Allentown, PA 18109
Required education:
Associate
Required experience:
Collections: 2 years
Customer Service: 1 year
Required language:
English and Spanish as second
Job Type: Full-time
Salary: From $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Physical setting:
- Call center
- Office
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- How long would it take you to get to our office daily at 1135 N Plymouth St. Allentown?
- Would you rate yourself as a good to great typist and very knowledgeable in Excel?
Work Location: In person
Type: Full-time
About
Promotional Product Manufacturing Company
Thank you for your interest in our positions. This is a blind website for job applications to our manufacturing company which has over 150 employees (40 of which are office related).
All of the positions on this portal are for office positions and not in our manufacturing plant (positions for the manufacturing plant can be found at the proper link provided to you).
Due to the nature of the office positions and our desire for making changes we are keeping our company name hidden until such time as we are ready to have you come in for a personal interview or once we schedule a phone conversation.
Thank you for your understanding and good luck.