Manage the day-to-day operations to ensure company standards are maintained and continually improved. Provide leadership and development and communicate the expectations to all team members in support of the General Manager.
Assist in oversight of the human resource function in the facility ensuring recruitment, selection, orientation, training, scheduling within your job function, and performance management functions meet or exceed company specified criteria.
Resolve guest issues quickly and sensitively to ensure our guests have a positive experience.
Ensure restaurant food quality by completing thorough line checks and tasting/testing food on a consistent basis
Responsible for the staff job functions within the department you are responsible for.
Prepare appropriate work schedules for hospitality staff based on projected business volume, local store marketing, marketing calendar, weather predictions, scheduled events, and sports schedules.
Work closely with the general manager to identify and develop employees for advancement opportunities
Motivate, Support, and communicate with staff during regular pre-shift meetings
Ensure proper guest experience which meets or exceeds company standards
Involved in all local store marketing efforts
Ensure all equipment and tools are properly maintained and cleaned.
Ensure that all food is ordered properly, received properly, stored properly, prepared to recipe, and not allowed to die in the window.
Select and develop store trainers, and support training efforts.
High School Graduate or General Education Degree (GED): Required
Graduate of an accredited Hospitality Management program or equivalent preferred, but not required
3-5 years of management experience in a high-volume restaurant
Must be able to work an average of 55 hours per week
Ability to manage a large team while delegating tasks and ensuring consistent follow-up
Ability to maintain a true team environment by coaching, mentoring, and developing the team
Proven track record of successfully managing multiple priorities in a fast-paced environment
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary, bonus plan, and an extensive benefits package including medical, dental and vision benefits, 401K, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company.
C-Restaurants is based in Dallas-Fort Worth and has multiple restaurant concepts throughout the US.