The Manager, Manufacturing Process will provide leadership and supervision to the manufacturing operations team including department managers, supervisors, and associates. The Manager, Manufacturing Process provides expertise and support in all areas of responsibility to ensure the operation meets customer expectations as well as other key performance metrics with a keen focus on continuous improvement driven by metrics. He/she will support the development and implementation of initiatives to improve safety, quality, on-time delivery, and productivity while driving down cost within the operation.
Main Duties & Responsibilities:
-Provide leadership to manufacturing team to achieve all goals in Safety, Quality, Delivery, and Cost
-Develop processes to ensure manufacturing satisfies customer demand
-Define and drive standardized work throughout manufacturing
-Ensures that issues regarding new/existing products are resolved in a timely and cost-efficient manner.
-Responsible for material process flow; controlling inventory levels to optimize machine utilization and minimize operating cost.
-Evaluate manufacturing processes and identify improvement opportunities related to Safety, Quality, Delivery, & Cost.
-Lead and support continuous improvement teams to investigate and resolve process issues as well as cost savings initiatives throughout the operation.
-Lead quality initiatives and drive process quality improvements related to internal operations, supplier base, and customer satisfaction.
-Develops and deploys clearly defined action plans to improve key performance indicators.
-Creates, reviews, and revises Quality Management System procedures including SOP’s.
-Oversee the establishment and revision of quality specifications and standards for new and existing products.
-Review, manage, and perform root cause analysis for all Customer Complaints (CC) and internal Corrective Action Requests (CAR).
-BS in Engineering, Operations Management, or Business Management
-Minimum of 3 years of supervisory experience in a manufacturing environment
-Minimum of 3 years of experience in quality assurance or process engineering
-ASQ certified a plus.
-Knowledge of statistical and quality analysis methods.Experience leading continuous improvement efforts.
-BS In Mechanical or Industrial Engineering
-Experience in the Textile industry
-Experience manufacturing custom products
-Six Sigma Green/Black Belt certified
Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be
able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be
determined by management on a case by case basis.
Matouk is committed to the principle of equal employment opportunity. Applicants for employment and employees are
reviewed on their individual qualifications for a position. Under no circumstances will Matouk discriminate against qualified
persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender
identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any
other basis prohibited under applicable law.
Matouk is a leading maker of finely crafted luxury linens and home accessories for passionate and discerning consumers around the world. Headquartered in Fall River, MA, Matouk strives to create beautiful, rich quality products with exceptional service and lifestyle fulfillment. It takes great pride in providing exemplary environments, experiences and services to employees, vendors and customers.
Beliefs in Action
OUR PURPOSE is to enrich the lives of our customers and their families by
creating the most beautiful and beloved collection of bed and bath linens.
The following core beliefs reinforce our purpose and define the values
and actions of our colleagues in our everyday work.
WE BELIEVE that a promise from Matouk to our customers is included with each and
every product that we sell. Everything we produce will meet the highest standards for
excellence in quality and design. We will always select the best materials and utilize
the optimal manufacturing techniques. And each customer who buys a Matouk
product will be valued, listened to and given the best long-term experience possible.
WE BELIEVE in a company that takes care of its employees and employees who
take care of the company and each other. We treat our co-workers as individuals and
consider employee impact in all of our business decisions. Matouk workplaces will be
environments where productivity lives in harmony with creativity, trust, safety and
comfort. We will work with a sense of profound commitment to the company’s
purpose while dedicating equal spirit towards bringing out the best in one another.
WE BELIEVE in mutually beneficial relationships with all of our business partners.
Our interactions with suppliers, distributors, and retailers are characterized by
fairness, honesty, and respect. We seek out partners with whom we share vision and
values. Our employees are committed to business practices that result in shared
success for all.
WE BELIEVE that creative thinking and innovation will guide us to a future of
success and growth. We foster a creative environment in our workplaces and nurture
a creative mindset in our employees. We encourage innovative approaches to
problem solving at every level of the organization. While we honor our heritage and
the greatest legacies of our past, we simultaneously embrace the changes required
to maintain leadership and competitiveness in the future.