Job Description F.T. (30-35 flex hours) Bilingual Credit and Collection Rep. (Spanish/Eng.) for a Allentown, PA promotional product manufacturing company.
Job Description: We are a growing firm, with immediate, openings in our accounting office for a F.T. bilingual Credit and Collection representative. . This is a stable full time 30 or 35 hour a week position. In this position you will have a bit of flexibility on a daily basis to start at 8, 9 or 9:30 daily and work 6 hours (which equals 30 hours a week) and / or if the workload requires it to work 7 hours (which equals 35 hours). . We ultimately are looking for someone who has done collections in the past (i.e. that they know how to talk with people and assess (know) when you are getting a run around warranting future action. This position is 100% easily trainable for a smart, dedicated, right fit employee. . PURPOSE: To assess our customer's credit worthiness and request via mail, email, phone or fax advance payments and or past due payments. You will also be responsible for processing daily checks and credit cards to ready them for bank deposits. . You will get on the job training in our specific products and computer system but we expect you to be able to learn quickly, project a great first impression via telephone and or written communication as WELL AS HAVE EXPERIENCE IN THIS AREA. . We also expect that you come to us with a college level reading and writing skill set as well as a working knowledge of basic office skills and programs (excel, word, etc.). Please note that successful candidates will need to prove work history. . We are looking for MATURE, motivated, friendly and punctual candidates FROM THE LOCAL AREA. . The position hours are listed above . SUCCESSFUL CANDIDATES MUST MEET THE FOLLOWING REQUIREMENTS: * English as your first language - Must be able to speak, read and write English fluently. * Spoken fluency in Spanish * Pleasant phone voice * Excellent Oral and Written Communication skills * 4-5 year's minimum experience in an office environment. * Computer and typing skills (i.e. Knowledgeable in Microsoft Office, Excel software) * College level Math Skill a MUST * Customer Service Oriented * Highly Organized and Accurate . If you have the skill set we list and you are from the local area, we want to hear from you. . Please email us your resume and salary requirements and we will get back to you ASAP.
Job Type: Full-time
Allentown, PA 18109 Required education:
Associate Required experience:
Collections: 2 years Customer Service: 1 year Required language:
English as first language / Spanish as second
About Royal Industries - N Plymouth Street, Allentown Royal is a leading manufacturer of printed promotional products. We have been in business over 50 years and have over 150 production and office employees in Brooklyn NY. You may see our line by going to this URL www.royalindustries.com . We are now opening our 2nd facility in Allentown PA and are excited that you are visiting this site as we start staffing up our second location. . We will have many positions available in Allentown, from Management and office personnel to factory and warehouse employees. . We look forward to hearing from you and thank you for visiting our site.