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Sync Staffing, Inc

Customer Services Representative



Job Description
Essential Functions:
• Perform general clerical duties as assigned, including but not limited to answering and directing phone calls, filing, data entry and billing.
• Recognize and resolve documentation errors.
• Process over, short and damaged freight and related documentation for customer resolution.
• Assist customers via phone, email and fax with inquiries including but not limited to tracing shipments, rate quotes, tariff discrepancies and billing and/or invoicing questions.
• Properly bill shipments pursuant to applicable tariffs and pricing agreements..
• Safely walk and stand for extended periods of time on a loading dock that is not climate-controlled and may be slippery.
• Prompt, daily attendance at assigned work location.
• Perform other duties as assigned.
Knowledge, Skills and Abilities:
• Excellent time management, organization and multi-tasking skills with attention to detail.
• Previous customer service experience.
• Transportation experience a plus.
• Strong computer, typing and 10-key skills.
• Proficient with Microsoft Office Suite (Excel, Word and Outlook).
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.

!!!!!!PLEASE ADVISE TRAINING MIGHT TAKE PLACE IN WOODLAND FOR 1 TO 2 WEEKS!!!!!!!







About Sync Staffing, Inc
We are a Staffing Service in California committed to our employees and making sure employees are treated as people, not a number! At Sync Staffing, you are not just a temp- you are an employee!


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Posted on February 4, 2013 at 8:04 am
Clean up your social media and get a job!
In a recent poll, 18 percent of employers reported finding content on social networking sites that caused them to hire or not hire a candidate.
READ MORE >
Posted on February 4, 2013 at 8:04 am
Clean up your social media and get a job!
In a recent poll, 18 percent of employers reported finding content on social networking sites that caused them to hire or not hire a candidate.
READ MORE >
Posted on February 4, 2013 at 8:04 am
Clean up your social media and get a job!
In a recent poll, 18 percent of employers reported finding content on social networking sites that caused them to hire or not hire a candidate.
READ MORE >
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