CSR (Customer Service Representative-Utah)

Job Description

Tide Dry Cleaners is currently seeking, Full-time & Part-time Customer Service Representatives.Must be friendly, energetic, have excellent communication skills, able to work in a fast paced environment and be detail oriented. We offer competitive pay and benefits, with pay starting between $9 to $11 per hour DOE. Responsibilities:

Professional customer service expert
Serve as primary liaison with customers
Overall role to provide exceptional customer service to customers
CSRs will:

o Greet and assist all walk-in customers in the store

o Meet, greet and assist all valet drive-up customers at their car

o Process customer phone and personal relations o Assist customers with cleaning, stain and finishing needs and/or questions

o Sort and examine articles, picking out those that may need hand spotting, or stain treatment

o Mark-In incoming customer orders: identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register

o Consistently ensure cash drawer accuracy

o Follow Company’s protocol for new customer sign-up

o Attend Company offered ongoing training and education

o General housekeeping to support a benchmark store appearance

o Other duties as assigned

Job Type: Full-time & Part-time

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WE'RE CHANGING DRY CLEANING FOR GOOD. We've been in your home for over 60 years. It's about time we got our own place. Discover a fresh approach to dry cleaning. Visit one of our locations today and see how we are changing dry cleaning for good.
Experience the Tide Dry Cleaning Difference!

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