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Tunnell Companies - Baywood Greens and Pot-Nets Communities

Customer Service/Front Desk



Job Description
The Company: Tunnell Companies, LP is a successful Real Estate Management Company in Long Neck, Delaware responsible for the development, construction and maintenance of multiple resort/full-time residential communities. The Company manages six separate Pot-Nets communities in addition to the Baywood Greens Golf Course Community. Tunnell Companies has been in continuous operation and growing since 1962.

Position: Customer Service/Front Desk Team

Organizational Unit: Administration

Accountability: Front Desk Manager

Hours: 8:30am to 5:00pm (Sunday through Thursday); will occasionally be required to work on certain Holidays.

Job Duties:
• Provide administrative support to Baywood & Pot-Nets Residents and Customers
• Receive customer inquiries, by telephone and walk-in, and make every attempt to resolve and satisfy residents
• Forward customer inquiries to other staff members as necessary
• Receive customer payments
• Maintain resident account information
• Scheduling Community Center events, and maintain overall calendar of events
• Receive and process vehicle registrations
• Receive and process work requests, tree requests, architectural approval requests
• Assist with making customer appointments and reservations at company properties
• Receive prospective Home Buyers, and connect them with a Sales Agent
• Be able to speak knowledgeably about our communities, homes for sale, and the benefits of being a Pot-Nets or Baywood Homeowner
• Assist with maintaining inventory of marketing collateral materials at Sales Center, Model Home & Inventory Homes
• Receive, process and distribute mail and packages
• Ordering Office Supplies for all Office Staff

Required Experience/Abilities:

• A positive, engaging attitude
• Exceptional organizational skills and good communication skills (verbal & written)
• Aptitude for “basic” math
• Wide ranging computer skills in Microsoft Office and expertise in Microsoft Word
• Strong customer service skills
• Ability to handle multiple tasks in a vigorous environment
• Ability to be adaptable and flexible in dealing with a variety of people
• Ability to learn and quickly master other software applications, and web-based services








About Tunnell Companies - Baywood Greens and Pot-Nets Communities
Tunnell Companies is a drug free workplace and all candidates will be required to pass a pre-employment drug screen.


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Posted on February 4, 2013 at 8:04 am
Clean up your social media and get a job!
In a recent poll, 18 percent of employers reported finding content on social networking sites that caused them to hire or not hire a candidate.
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Posted on February 4, 2013 at 8:04 am
Clean up your social media and get a job!
In a recent poll, 18 percent of employers reported finding content on social networking sites that caused them to hire or not hire a candidate.
READ MORE >
Posted on February 4, 2013 at 8:04 am
Clean up your social media and get a job!
In a recent poll, 18 percent of employers reported finding content on social networking sites that caused them to hire or not hire a candidate.
READ MORE >
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