Job Description
Brite Star Uniforms is seeking an inside B2B Customer Service Representative (CSR) to join our growing team.
Job Description:
The Customer Service Representative is responsible for effectively working with new and existing accounts to build and maintain strong customer relationships. In this role, the representative will receive and respond to incoming customer service phone calls and emails, demonstrate unsurpassed customer service by promptly addressing day-to-day customer requests, perform data entry tasks involved in our B2B industry specific software, and prepare reports / audits for our B2B accounts.
Qualifications:
• Minimum of a high school diploma; three to four years of experience in business-to-business customer service and/or a college degree are preferred.
• Proficiency with Microsoft Office applications.
• A positive attitude and ability to build rapport with customers
• Excellent communication skills – telephone, written and face-to-face.
• A reliable work experience
To the qualified candidate we offer:
• Excellent Pay
• Health, Dental, and Life Insurance
• PTO including paid holidays and vacations
• 401K
• Family Friendly Mon-Fri Work Schedule
• Ability to grow within the company
Brite Star has been serving South Texas since 1955. Our family owned business is second to none with our excellent customer service and innovative, fully automated plant, equipped with RFID chips on all our garments to sort and track each client’s uniforms. We are very proud of the fact we were the second company in the world to use UHF-RFID chips in a fully automated uniform sorting system, second only to Disney World in Florida.
The longevity of our employees lends itself to our family atmosphere where everyone has a hand in creating an outstanding experience for our customers.
For more about Brite Star, visit our website at: www.britestaruniform.com
Drug test required.
Type: Full-time
About
Brite Star Uniforms
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Brite Star Services Ltd, headquartered in Alice Texas, is a family owned third-generation business providing uniforms, mats, and linen service in South Texas since 1955. Brite Star is well known for it's friendly staff, excellent customer service, and as being a great place to work.