Entry Level Customer Service

Job Description

Sports Minded| Entry Level Customer Service

Job Types: Full-time, Part-time, Internship
Salary: $35,000.00 to $50,000.00 /year

Entry Level Customer Service Job Description: Citi is a dynamic group of young business professionals!
We operate the same way athletes do on a competitive sports team - our core values being leadership, integrity, teamwork, and accountability. As a business, we highlight customer focus. Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.

Entry Level Customer Service Qualifications:
• Customer service, customer solutions and/or sales experience.
• Leadership role without formal authority
• Effective decision making
• Displays effective interpersonal & communication skills (internal/external)
• Delivers timely and accurate information to customers & internal business partners both
verbally and in writing.
• Achieves mutual understanding by summarizing & reviewing agreements
• Actively listens.
• Demonstrates an understanding of our client's products and services
• Recognizes and responds to new/additional opportunities for existing customers

Entry Level Customer Service Responsibilities:
• Speak with both exciting and potential clients on the phone and on email
• Being the point person to handle requests, questions, and any issues in a positive manner
• Reply to customer email inquiries in a fast-paced environment
• Think quickly and create creative solutions to any and all problems that arise
• Provide customer support to both current and prospective clients

Entry Level Customer Service Requirements:
⦁ Travel to the Orlando Office
⦁ For legal reason, applicants must be 18 or older
⦁ For our international applicants, please keep in mind, we are unable to provide sponsorships at
the current moment.
Just hit the apply button to find out more about the position

Type: Full-time
Pay: $35,000.00 to $45,000.00 per YEAR

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