Crew Members are trained to learn many different positions within the restaurant. Some of those positions may include: Runner/Frontline Coordinator, Order Taker/Dining Room Attendant, Grill Operator, Sandwich Maker, Drinks, and Register Operator.
There are additional responsibilities associated with the opening and closing of the restaurant that a Crew Member will be responsible to complete dependent upon work shift.
Offers friendly service to all guests Takes customer orders, maintains fast, accurate service, and positive guest relations.
Operates grill and sandwich maker in an efficient and safe manner.
Ensures company standards on equipment, facility, and grounds are maintained.
Ensures food quality and 100% customer satisfaction.
Maintains the restaurant with regards to cleanliness, neatness and customer accessibility.
Uses the company cash register accurately and maintains proper control of company assets.
Works as a team member to support other restaurant employees in their duties.
Other duties as assigned by General Manager or Assistant Manager
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience: 1-2 years of experience in either a food service or retail environment is preferred, but not required. Experience in providing exceptional customer service is also preferred, but can be trained to candidates with a great attitude and desire to work in the food service industry.
Estep and Company Inc. began with one small Subway store in 1990 with just six team members. Since then, Estep & Company, has merged into the Five Guys Burgers & Fries Restaurant chain, established the Catering Call center for Subway, and manage Service my Restaurants, a maintenance service for other Subway restaurants.
From the very beginning we have always felt that our strength as a company starts and ends with taking care of each and every customer across the counter. Even though customers come to Subway and Five Guys to satisfy their hunger they also have an emotional need they want to fill. When they hand over that $5 bill we need to realize that they are handing us our paycheck and in exchange for that we need to give great customer service. We like to think of our Team Business Leaders as pilots that fly on a mission. All other team members give support to keep the mission going on a day to day basis. Estep & Company Inc. believes that we are not in the food business but we are in the people business.
We take great pride in our store operations and we want to be the very best in the Subway and Five Guys brand. As a company we are constantly looking to improve our operations in every facet of our business. This takes a huge effort by everyone on our "TEAM". At Estep & Company Inc. we believe that our "TEAM" will be the difference maker in our future growth.
We feel that we have been very blessed by God in the growth of our company and we want to be able to be a blessing. Whether it is for just a short time or a lifetime we believe that our employees come into our lives for a reason. Estep & Company Inc. wants to be a "history maker" in the Subway and Five Guys brand and in the lives of the "TEAM" that are employed with us.
George and Stella Estep