Job Description
TEAM MEMBER SKILLS & ABILITIES
• Participate in managing the company's social media accounts and posts content.
• Brainstorms campaign ideas and 'stories' that help share the brand
• Capture and post content, relevant, approved contents, on company's pages.
• Monitor various social media platforms such as Facebook, Instagram, and LinkedIn.
• Analyzes analytics to gauge the success of campaigns.
• Understands the overall brand positioning of First Federal Bank, including the brand, customer engagement, community contributions, product goals, and all other aspects of service.
• Engages with customers or clients for stories and provides service to sales teams, for specific requests.
• Provide suggestions to management for improving customer experience on social platforms and internal processes.
• Learns and becomes proficient on internal software systems.
• Assists in creating performance reports.
Work Hours & Location: This is a non-exempt, part time position with 15 hours available, per week. If permitted by the learning institution, a portion of the work may be used for projects or credits. The position is in Lake City branch, working in-office. Occasional weekend or evening hours may be required to capture event content. 1 year internship with option to extend length of time if warranted.
Social Media Intern Qualifications / Skills:
• Social media marketing background and interest
• Online engagement experience
• Strong Written & Verbal communication
• Organized with Strong Project Management
• Professional in written and verbal interactions
• Customer focused
• Provides the best service to our customers with innovative and creative solutions
PREFERRED EDUCATION AND EXPERIENCE
• Must have completed at least 1 year of college program or beyond
• Prior industry experience is preferred
• Social media certifications are preferred
• Extended hours sitting and performing computer tasks may be required
Bilingual candidates encouraged to apply.
EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY
E - Verify Employer
Apply at: https://firstfederalbankemployment.exacthire.com/apply?section=0&jobs=[143058]
Type: Part-time
Expires: 03/01/2025
About
First Federal Bank
First Federal has been committed to both exceptional service and value. Today, we are a community-based mutual bank that serves over 70,000 customers from 25 community banking branches, mortgage lending offices in Florida, the Southeast and Midwest, and SBA and USDA lending offices in the Southeast. Because we are a mutual bank, we are owned by our customers and not stockholders, which allows us to truly focus on our customers’ needs.
Built on conservative yet progressive principles, over the past 5 years, First Federal has increased its business lines to include a mortgage processing company, wholesale lending, specialty commercial financing, warehouse lending, consumer direct lending, and a manufactured housing lending division. This diversity allows First Federal to serve more people and businesses across the Southeast.