Job Description
We’re looking for an Entry-Level Client Service Associate to join our growing team. In this role, you will be the first point of contact for clients, providing exceptional client-facing support while also assisting with marketing initiatives. You’ll be instrumental in ensuring seamless client interactions and helping enhance the customer experience.
This is a great opportunity to gain hands-on experience in customer service and marketing support, allowing you to interact directly with clients, assist with promotional efforts, and contribute to the success of marketing campaigns.
Key Responsibilities:
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Serve as the primary contact for clients providing exceptional and professional service at all times.
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Manage client interactions, delivering timely, clear, and accurate information on services, project updates, and addressing client concerns.
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Collaborate with internal teams, especially marketing, to ensure client needs are effectively communicated and campaigns are executed smoothly.
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Support marketing efforts, including preparing promotional materials, assisting with client outreach, and collecting feedback to improve future marketing campaigns.
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Document client interactions in CRM systems, keeping records of all feedback, concerns, and requests up-to-date and organized.
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Assist in client onboarding and foster long-term relationships through proactive, ongoing communication and support.
What We’re Looking For:
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Excellent verbal and written communication skills, with a confident and professional approach to client interactions.
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A client-first mentality, dedicated to delivering outstanding customer service and creating positive client experiences.
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Interest in marketing and client relations, with an eagerness to learn and contribute to marketing campaigns and initiatives.
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Strong organizational skills, detail-oriented with the ability to manage multiple tasks and priorities effectively.
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Adaptable and solution-focused, thriving in a dynamic, client-facing environment.
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A team-oriented mindset with a positive attitude and a strong work ethic.
Requirements:
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High school diploma or GED required; a degree in marketing, communications, or business is a plus.
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Entry-level – no prior client-facing experience required; experience in customer service is a bonus.
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Full-time availability, with flexibility to adjust to client needs and work schedule.
What We Offer:
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Comprehensive training in both client service and marketing support, setting you up for success.
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Career growth opportunities in customer service, marketing, and client relations.
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A collaborative team environment, where your contributions are valued, and your growth is encouraged.
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A chance to make a real impact by contributing to positive client experiences and supporting impactful marketing initiatives.
Type: Full-time
Pay: $43,500.00 to $58,500.00 per YEAR
About
Flourish In Incorporated
Our skilled team is dedicated to bettering the community while developing continuously personally and professionally.