Executive Sales Assistant

Job Description

Title: Executive Sales Assistant
Department: Sales
Employment Classification: Full-time regular employee (salary)
Reports To: Matt Morgan, VP of Business Development

Job Summary:
The Executive Sales Assistant is responsible for the administrative support of the Sales team. This role will work cooperatively with the outside sales staff, providing both strategic and clerical assistance to the sales team in preparing bid packages (proposals) and following up with the customer on project needs. This position is in a dynamic, fast paced work environment and requires ability to multitask on various projects at any given time.

Key Tasks & Duties:
• Answer incoming calls as a company representative
• Communicate with customers to gather required documents
• Serve as the point person in intercepting potential sales calls and inquiries referring those calls to outside sales representatives as determined by VP of Business Development
• Complete the administrative needs of the Sales department
• Make follow-up calls to confirm appointments and other sales correspondences
• Manage all sales related activities of the company, such as packaging up final documents to be handed off to Field team
• Respond to sales inquiries via phone, email, CRM, and in writing as directed by the Sales Representative
• Track new projects to ensure they are scheduled and start on time
• Carry out administrative tasks such as data input, processing information, completing paperwork and filing documents
• Contact potential customers to arrange install and dismantle dates
• Follow-up with customer once project has been completed to learn of overall satisfaction
• Resolve any sales related issues with customers and project team members
• Assists all Sales Representatives across all accounts
• Serve as the Administrative user of company CRM and triage new bids for the Sales Department
• Arrange travel and accommodations, and prepare coordination of per diem and share travel information accordingly
• Create customer thank you and follow up letters
• Assist in preparing PowerPoint presentations and binders for customers
• Assist in social media posting of projects and customer testimonials
• Assist Sales at local marketing events as needed (e.g. coordination of sales literature, booth preparation, etc.)
• Assist Sales with additional marketing collateral orders (e.g. car magnets, business cards, etc.)


Job Requirements
• Ability to read and respond to common inquiries from customers and/or employees
• Posses professional and strong communication skills, as a liason between customers and project team members
• Strong written, oral and visual communication skills
• Must be organized and possess a highlevel of administrative ability to effectively manage paperwork
• Skilled in time management and multitasking while maintaining flexibility
• Working knowledge of the Microsoft Office Suite (Outlook, Excel, Word, etc)
• Salesforce CRM knowledge a plus
• At least 5-years administrative experience and/or sales support
• Ability to apply common-sense understanding to carry out instructions furnished with in written and oral form
• Proficient knowledge In MS Word, Excel, Outlook and PowerPoint
• Customer service oriented
• Ability to work as a team member in a fast-paced customer-driven environment
• Skills and ability to organize and develop systems (check points) toward maintaining daily activities/tasks


Type: Full-time

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About
Mdm Scaffolding Services Inc.

Mdm Scaffolding is a full-service provider of specialized scaffolding services, access, shoring, and personnel-material hoisting solutions to the commercial, industrial, and aircraft industries since 1993. Mdm offers a wide range of elevated access solutions, from supported and suspended scaffold to motorized equipment, for multiple applications. Our staff brings more than 100 years combined experience helping the commercial, industrial and aircraft industries in the design, installation and dismantle services, and safety training.

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