Job Description Responsible for the daily operations of the restaurant, provides professional leadership and direction to personnel. Ensures the store is being run to meet Meatheads’ specifications and commitment to quality. Maintains a safe and orderly work place. Leads by example.
KEY RESPONSIBILITIES: -Manage and motivate restaurant employees through constant communication and regular team meetings -Ensure guests receive exceptional customer service at all times -Trains employees to Meatheads’ standards Collaborate and actively participate as a member of the management team -Actively supervise and motivatethe staff -Develop employees by giving constructive feedback and recommend disciplinary action to GM when employees violate company policy -Understand produce par levels and place orders when necessary -Use Daily Labor Graphs & Hot Sheet to understand restaurant's financial performance day-over-day -Perform opening administrative tasks (restaurant setup, deposit to bank, enter invoices) -Perform nightly closing administrative tasks (reconcile safe, closing paperwork, check out closers) -Set excellent customer service standards -Responsible for administering prep sheet, completing line check, filling out shift card, and checking midday prep levels -Has the ability to perform all functions in the FOH/BOH -Effectively run a shift as Manager on Duty (MOD)
QUALIFICATIONS/SKILLS: -1-2 years of shift supervisor experience in fast casual concept -Commitment to high quality service and food -Good judgment with the ability to make timely and sound decisions -Food Safety Certified by the State of Illinois Department of Public Health -Basic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel) -Knowledge of basic training skills -Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm -Professional appearance and demeanor Ability to effectively communicate with people at all levels and from various backgrounds
We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.
About Meatheads In 2007, Tom Jednorowicz started a specialty burger chain that crafts each burger with care. Meatheads is a fast-casual chain that creates real burgers, hand-formed, made to order. The 100% Angus beef patty is accompanied with fresh-cut fries to create the ultimate delicious experience! Customer’s premium burger cravings are satisfied with the optional toppings of fresh jalapenos, all-natural cheese, applewood smoked bacon and much more. Meatheads is looking for great team members to help us provide the best burger experience! We are looking for those to be a part of our community of serving quality food in a friendly atmosphere.