Noorda College of Osteopathic Medicine
Reports To: Dean
Scope: Impact: Internal & External Constituents Grade: n/a
Dept Budget: Job Status: Exempt
Direct Reports: Administrative Assistant
Communications/ Social Media Job Code: n/a
Dimensions: College Budget: Student Affairs
Responsible for fostering the College's commitment to student success through maintaining a strong sense of community. Provides innovative vision and leadership for all student life programs and activities and leads the staff of the student life. Plans and directs College’s activities related to student services and campus life (admissions, financial aid, registrar services, clubs, organizations, social programs). Serves as a point of information for students and responding to students' needs.
1. Directs all administrative duties under Student Affairs
1.1. Directs the day-to-day management of department(s) (facilitating meetings, ensuring adherence to college policies, practices and protocols, preparation of annual departmental report and all other reporting requirements).
1.2. Develops departmental budget recommendations for approval and assumes fiscal accountability for prudent management of financial resources, ensuring adherence to college practices (preparing and submitting annually, monitoring expenditures, reconciling monthly, examining income/expense statements, assessing needs [operating and capital], ensuring optimal utilization of facilities and resources, following protocols, formulating recommendations, effectively documenting, etc.)
1.3. Oversees/manages direct reports and assigned department(s) (defining/outlining roles and responsibilities, assigning tasks/ projects, coordinating cohesive productivity, providing guidance toward optimal performance, clarifying/instructing on duties, deadlines, and expectations; reviewing/conducting performance evaluations.)
1.4. Assisting with and serving as a resource for problem resolution (trouble-shooting problems, changing duties as demands dictate, delegating and /or re-distributing tasks/projects due to volume or extenuating circumstances, personnel issues administering “due process” protocols, crisis management, etc.)
1.5. Oversees personnel recordkeeping (vacation, holiday, sick time, etc.) monitoring activities, recording absences, directing the updating of files, etc.
2. Provides vision, leadership, and strategic direction for the Student Affairs programs/departments collaborating with relevant internal and external partners as applicable.
2.1. Oversees and supports student involvement/ development (Activities, Governance, Service, Code of Conduct, Inclusion, Support Services [Disability]) and programs (Orientation, White Coat, Graduation, Community Service, Health Services [Behavioral, Wellness, Emergency, Insurance] Significant Other Support, Intramurals) serving as a liaison between college administrators, campus organizations and students.
2.2. Oversees admissions process, collaborates with Admissions Director and Dean (Marketing, Recruiting, etc.) to ensure the achievement of enrollment management goals and objectives.
2.3. Oversees all process, policies and protocols for registration and enrollment of students (academic record maintenance, course registration, curriculum prerequisites, determining graduation eligibility, preparing information such as honors lists, transcripts and class rankings) and student financial aid program(s) (grants, loans, and scholarships).
2.4. In accordance with the regulatory environment, develops, maintains and presents non-academic policies and protocols regarding student life to Dean’s council and once approved, to students (conducting informational and educational sessions, identifying topics and issues of importance, soliciting feedback and evaluations, etc.)
2.5. Primarily responsible for discipline-related processes for non-academic policies and protocols, maintaining knowledge of current and developing legal issues and trends (liability, safety, etc.) in area under direction of Student Affairs to include applicable legislative standards and policies (ADA, Title IV, Title IX, etc.).
2.6. Serves as an effective mentor (maintaining close communication, assures students are met with regularly, facilitates discussions, etc.) helping students be successful (monitoring behaviors, working to identify at-risk students, contributing to remedial assistance, and referring students as appropriate, etc.).
2.7. Within the scope of role as Associate Dean for Student Affairs, rigorously contributes to the defense of any claims made in the course of representing the College in any official capacity.
3. As relates to the department, actively engages in the advancement of the College
3.1. Builds collaborative partnership opportunities across and among various entities participating in networking opportunities, [internal and external partners [elected officials, state constitutional officers, business and community leaders] other colleges and universities, hospitals, local organizations, societies, etc.] promoting relationships with the College.
3.2. Refers to and coordinates in advance with the Communications team in the Office of the President on all media contacts, communications, and/or interactions to include message, promotion, etc. in which asked to serve as an official representative, content expert, or spokesperson on behalf of the College.
3.3. Coordination in advance with the Communications team in the Office of the President on all Noorda-COM related legislative issues to include contact with the national, state, and local government officials, whether in official College capacity or with a national, state or local organization.
3.4. Serves on various committees and teams within the College as assigned (attending meetings, contributing to discussions, sharing/exchanging information, and leading constituents toward goal attainment) to include advising and mentoring (Students, clubs, campus organizations)
3.5. Contributes to College’s compliance with and in the development of required documentation as related to accreditation of all programs to which departmental content is contributed. (faculty adequacy model, gathering data, self-assessment, peer review, providing input/feedback, etc.) aiding in the attainment of academic compliance
3.6. Participates in the production of various College materials [academic calendar, strategic planning, directory, College website, etc.] (collecting/preparing materials, organizing/formatting data, adhering to various deadlines, reviewing drafts, providing input/feedback, etc.).
3.7. Contributes to the College’s reputation/image of being one of the best osteopathic medical colleges (monitoring outcomes, partnering with internal and external stakeholders, modifying techniques, etc.)
3.8. Is knowledgeable of and remains in compliance with all institutional policies and procedures as outlined in the Employee Handbook for Noorda-COM College.
4. Contributes to team effort by performing other duties as needed/assigned.
Education: Advanced degrees in Student Affairs, Higher Education, Educational Leadership or related field (MSEd, EdD, PhD) and professional certifications.
Experience: Minimum of 5 years’ experience working in Student Affairs in a Higher Education administration setting. Demonstrated effectiveness, knowledge, and experience in student affairs and administration. Experience with Title IV funding preferred.
Skills & Abilities: Highly professional with honest, genuine, direct communication style, excellent interpersonal skills and emotional maturity with the essential ability to demonstrate tact, discretion and job diplomacy. Significant understanding of higher education administration with proven knowledge of budget, fiscal management and experience include working and building relationships with high-level community leaders, government officials, and others. Proven track record of quality, integrity and trustworthiness. Ability to make common sense, consistent and fair decisions (based on fact and data) and have courage of convictions and tolerance for ambiguity.
• Self-confident, strong leader, skilled decision-maker with ability to lead by influence and effectively communicate with various constituencies across the college
• Exceptional listening, written and oral communication skills
• Able to work independently yet is an effective participant in cross-functional teams
• Adept in conflict resolution skills, crisis intervention techniques and possess demonstrated ability to react calmly and effectively in emergency situations.
• Self-motivated, self-disciplined, have a strong work ethic and capable in establishing priorities
• Flexible and able to adapt to changing priorities and effectively handle frequent interruptions
• Innovative, resourceful, detailed oriented, with excellent follow through skills
• Capable of balancing multiple projects in stressful situations while meeting deadlines, achieving desired results, and maintaining positive relations while understanding of the importance of confidentiality of data and information
• Able to travel frequently
The proposed Noorda College of Osteopathic Medicine seeking qualified candidates to support our unique, innovative curriculum.