Job Description
Noorda College of Osteopathic Medicine
Administrative Assistant – Medical Clinic
Part-time (Could move to Full-time in the next 6 months)
Location: On-site at Medical Clinic & Campus
Overview of Position:
The Administrative Assistant coordinates all activities at
the Noorda COM medical clinic with practicing physicians and Medical Assistant,
including scheduling appointments, greeting patients, telephone & email
communication, and general office responsibilities. Exercises good
judgment in a variety of situations, with strong written and verbal
communication; administrative and organizational skills; and the ability to
work under pressure at times to handle a wide variety of activities and
confidential matters with discretion.
Responsibilities:
1. Administration
of operations coordinating a broad variety of administrative tasks including
but not limited to:
1.1. Tactfully working with a variety
of constituents including students, faculty, patients, professional organizations,
and community partners.
1.2. Work collaboratively as
administrative liaison between the clinic physicians, clinical affairs
administration, and clinic staff to assist in providing high-level responsive
services at the clinic.
1.3. Responsible for day-to-day
administrative, clerical support for confidential records and files (e.g., patient
evaluations, patient records, lab results, and medical documentation)
utilizing a variety of database tools (e.g., EHR, Excel, Access).
1.4. Facilitate the clinic(s)
calendar to schedule new patient appointments, follow-up appointments,
trainings; meetings and vendor meetings as needed.
1.5. Meets regularly with the Clinic
Manager and Clinic Affairs management to discuss operations and tasks preparing
appointment briefing and background materials ensuring materials are provided
in a timely manner for review.
1.6. Perform general office duties
including aiding in resolving patient questions and issues, answering the
telephone, taking, and delivering messages, copying and dissemination of
materials; receive, sort, and distribute mail, filing, manage calendars, and
preparation of standard office forms.
1.7. Assists with scheduling follow-up treatment needs
for patients at other facilities (Ex: Lab work, screenings, and referrals to specialist).
2. Facilitates
communication between all internal and external constituents
2.1. Demonstrating professionalism,
tact and leadership to maintain credibility, trust, and support with all
parties.
2.2. Prioritize and brief the Clinical
Manager and department(s) head regarding information/action items that require
review/input/action; handling matters expeditiously, proactively, and
following-through on assignments to successful completion, often with deadline
pressures.
2.3. Contributing to document
development and distribution making revisions, obtaining signatures, and
assisting in the document process
3. Actively engages
in the advancement of the College.
3.1. Assist in the production of meetings and special events, including but not limited to room reservations,
catering services, audio-visual requirements, and set-up.
3.2. Provide support for Physicians as assigned (e.g., prepare for and attend meetings, transcribe and distribute
minutes)
3.3. Ensure agendas, minutes and
other pertinent materials are prepared and distributed; maintain official
records of such meetings in the form of minutes and/ or other media.
Qualifications:
Education: Associate degree required; Baccalaureate degree preferred. Equivalent experience may substitute for education.
Experience: Two years administrative/coordination related experience. One year experience supporting multiple individuals. Two years’ experience in medical office is preferred.
Skills & Abilities: Excellent
communication skills. Must demonstrate high level of skills in email
communications. Proficient in Microsoft applications, including Excel,
Word, and PowerPoint. Working knowledge and/or familiarity with Adobe
Professional, Photoshop, Paint and Photo Editor, a plus. Must have excellent interpersonal
skills, including the ability to understand, assess, and use appropriate
professional judgment. Effective use of diplomacy and tact
essential. Demonstrated initiative in being proactive, anticipating
needs, and implementing effective action plans. Requires the ability to
set priorities, meet deadlines, and perform assignments accurately. Must
have strong grammar and punctuation skills. Must have strong organization
skills, be flexible and able to adapt to changed priorities and effectively
handle frequent interruptions. Must be able to effectively handle
multiple projects and tasks simultaneously. Must be able to lift 40
lbs. Must be flexible to work early or late or on weekends for certain
tasks. Demonstrated ability to work in a team environment yet work well
independently. Must have excellent telephone etiquette.
Salary & Benefits:
Salary is commensurate with education and experience.
Full time staff are eligible for the following benefits:
- Select
Health Insurance
- Dental
- Optical
available
- 50K
life insurance plan and options for additional life insurance
- Short
term disability
- 401k
- Professional
development available
- Supplemental
Insurance plans available
- Long-term
disability plan available
- Paid
holidays, vacation leave, & sick leave
Noorda College of Osteopathic Medicine is an Equal
Opportunity Employer and does not discriminate against individuals in any phase
of the application or employment phase on the basis of race, religion, creed,
color, national origin, sex, sexual orientation, gender identity or expression,
age, ancestry, physical or mental disability, medical condition including
medical characteristics, marital status, veteran status, economic status,
genetic identification, political belief, or any other classification protected
by applicable local, state or federal laws. We encourage all qualified
individuals to apply.
Type: Part-time
Pay: $45,000.00 per YEAR
About
Noorda College of Osteopathic Medicine
The Noorda College of Osteopathic Medicine is seeking qualified candidates to support our unique, innovative curricular model designed for a modern-day medical school. We have received pre-accreditation status with the Commission for Osteopathic College Accreditation and enrolled our first 90 medical students in Fall 2021. Located in the beautiful Utah Valley in Provo, the campus is surrounded by the Wasatch Mountain range and Utah Lake. We will admit our second cohort of 135 medical students in Fall 2022 and have a new academic building under construction which is scheduled to open in Summer 2023.