Job Description
We're seeking an Entry-Level Customer Service Representative to join our team, offering a perfect opportunity for individuals aiming to kickstart their career in customer service and create a meaningful impact.
Responsibilities:
- Respond promptly and professionally to customer inquiries.
- Provide assistance with product information, troubleshooting, and issue resolution.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate priority issues to the relevant team member.
- Collaborate with internal teams to enhance customer service processes and product offerings.
- Adhere to communication procedures, guidelines, and company policies.
Requirements:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-focused approach.
- Ability to multitask effectively in a dynamic environment.
- High school diploma or equivalent; additional education or certifications in customer service are advantageous.
Benefits:
- Competitive starting salary.
- Training and development opportunities for career advancement.
- Supportive work environment fostering teamwork and individual growth.
Type: Full-time
Pay: $35,000.00 to $60,000.00 per YEAR