Job Description The Quality Improvement Auditing Specialist leads the residential program in measuring and improving corporate compliance, adherence to governmental regulations, customer satisfaction and quality assurance. This person will train and support teams in areas within OPWDD audit protocols. They are responsible for assuring knowledge regarding data findings, themes and process improvements across the Residential IRA program. He/She will conduct mock interview surveys, complete follow up activities, drop in visits and program evaluations as assigned.
The Quality Improvement Auditing Specialist will act as a secondary investigator of agency incidents.
Bachelors Degree with 2 years residential management experience or Associates Degree with Five Years experience in residential management. Computer Skill are preferred. Must have a valid New York State Driver’s license and good driving record.
About The Arc of Rensselaer County The Arc of Rensselaer County is a non-profit agency located in Troy, NY supporting individuals with disabilities and their families throughout Rensselaer County. We are an association of people with disabilities, parents, professionals and community members dedicated to building the capacity of the community to fully include persons with disabilities.
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