Veterinary Receptionist

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About
Rock Spring Veterinary Clinic

Our mission at Rock Spring Veterinary Clinic is to consistently provide exceptional quality medical and surgical care in a compassionate environment. We welcome dog, cat, small mammal and reptile patients.

At Rock Spring Veterinary Clinic, we celebrate the human-animal bond and strive to develop a lifelong relationship with clients and their pet family members. We recognize the importance of remaining current and knowledgeable in all fields of medicine and surgery. We continuously pursue educational opportunities and chances to learn new medical and surgical skills.

We also strive to ensure that our clients’ are provided the knowledge needed to help understand their pet’s medical health to make decisions together. The entire staff is dedicated to a team approach in order to provide you and your pet a family environment where the care we have is evident in every action.

Our philosophy is to provide the best in quality care and service in a compassionate manner that strengthens the bond with you and your pet. We believe in :

COMMITMENT TO EXCELLENCE – We offer state of the art medical diagnostics, excellence in care and continuously pursue educational opportunities to benefit our patients. The field of veterinary medicine is constantly evolving and we work hard to remain up to date and knowledgeable with current medical knowledge. Life long learning is a commitment we have as members of the veterinary field.

COMPASSIONATE CARE – Pets are important members of our families. We will treat every patient – and every client – with compassion.

INTEGRITY – We will conduct ourselves in a manner that instills confidence and trust.

TEAM WORK – Every staff member works together to ensure you and your pet receive the best care and have all your questions and concerns addressed. We also recognize that you – the pet owners – are an important member of our team.

TRUST – We know trust is a critical part of a veterinarian – client relationship. We aim to gain our clients’ trust because honesty and integrity guide our actions.

We are also proud members of the American Animal Hospital Association (AAHA) which is a voluntary accreditation process that only 15% of hospitals achieve. Visit www.aaha.org for more information.

(Small mammal patients seen: rabbits, guinea pigs, ferrets, hamsters, gerbils, hedgehog, mice, rats, chinchillas, sugar gliders. Reptile patients seen: snakes (non-venomous), lizards, iguanas, tortoises, turtles.)

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