Job Description SUMMARY OF POSITION: The Case Manager position will provide comprehensive continuum of services and individualized case management to address barriers to housing stability. The program staff will also provide in-home assistance and regular coaching through structured activities.
RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Enroll and maintain a minimum of 39 qualified applicants into program annually. 2. Collaborate with partner agencies for referrals and resources. 3. Assist participants by providing referrals or direct services. 4. Facilitate recovery and relapse prevention meetings 5. Conduct home visits weekly with participants. 6. Assist participants with ADL’s 7. Complete ongoing assessments to determine client needs. 8. Complete monthly budget planning with residents. 9. Participate in team staffing to discuss progress toward goals and self-sufficiency. 10. Provide transportation to clients as needed. 11. Conduct Housing Quality Standards Inspections annually. 12. Complete required documentation for inspections, ie. Inspection reports, notices to landlords, etc. 13. Complete re-certification annually for each resident 14. Assist qualified candidates with housing search 15. Network in the community monthly to obtain additional resources related to housing, employment, utility assistance, educational opportunities, etc. 16. Coordinate services across SPC programs. 17. Update all appropriate ECM/HMIS categories for each client seen on a daily basis. 18. Maintain data in HMIS system for the Annual Progress Report. 19. Provide in-home Living Skills instruction. 20. Reinforce living skills techniques taught in class and independent sessions.. 21. Meet all performance measures outlined by grants. 22. Assist with the coordination of agency-wide or seasonal projects such as School Supply distribution, Thanksgiving distribution, and Christmas distribution. 23. Assist and complete special case management projects as directed by Program Manager and Senior Director.
KNOWLEDGE and EXPERIENCE: • Bachelor of Social Work Degree or related field required • Substance Abuse Certification preferred • Knowledge of Housing First Model • At least two years-experience working with low-income or homeless individuals/families. • Minimum of two years-experience working with chronic homeless, chemically dependent and individuals diagnosed with mental health conditions. • Basic knowledge of HUD Programs • Experience with wrap-around services preferred • Experience/knowledge of housing placements • Experience in conducting home visits • Understanding of area resources to provide quality referrals for individuals client needs • Daily charting
SKILLS AND ATTITUDE: • Respect and responsibility for the agency policy, including client confidentiality • Possess multi-tasking abilities • Excellent listening skills • Understanding and empathy for the needs and concerns of low-income, chronic homeless, chemically dependent and individuals diagnosed with mental health conditions • Excellent spoken and written communication skills • Ability to analyze problems and make sound decisions • Excellent organizational skills • Ability to demonstrate creativity in client engagement • Able to give and receive useful feedback and instructions • Ability to use Microsoft Office computer software • Ability to work independently as well as in team setting
About St. Patrick Center At St. Patrick Center, we’re one of Missouri’s largest providers of housing, employment and health opportunities for people who are homeless or at risk of becoming homeless. We take an action-based approach to service and offer nationally recognized programs that assist more than 8,000 people each year. Our mission, at its core, is to help individuals and families move from homelessness to independence in dignified, cost-effective and permanent ways. This approach transforms our clients as well as our entire community. For more information about our organization, please visit www.stpatrickcenter.org.