Emergency Shelter Assistant

Job Description

1) JOB TITLE: Emergency Shelter Assistant – Temporary

2) AGENCY: St. Patrick Center

3) REPORTS TO: Manager, Women’s Night Program

4) DATE OF REVIEW April 2020

5) SUMMARY OF POSITION: Provides for the safety and care of the clients in the emergency shelter. *Note (Position is Covid-19 funding related) Time limited at 60 days with a possible extension

6) Responsibilities:
• Work between the hours of any day of the week 7am-3pm, 3pm-11pm or 11pm-7am
• Provides comfortable and safe environment for shelter residents
• Works with Shelter Manager to support client needs and success
• Monitors activities of residents and enforces shelter rules and policies
• Assist Sister’s Mission staff with daily shelter needs
• Keeps log and incident report to inform Manager and other assistants of daily events
• Provides crisis intervention and contacts emergency services when necessary
• Respects client confidentiality
• Respects and is responsible for agency policy regarding work hours, building security and all written personnel standards
• Ensures the trauma-informed care model in all interactions with clients and staff
• Finds replacement in the event of unexpected absence due to sickness or emergency

7) Direct Reports:
• None

8) Knowledge & Experience
• Minimum of High School Diploma
• Understanding of mental illness and substance abuse
• Willingness to learn and gain more experience in above areas

9) Skills and Attitudes
• Ability to handle difficult situations or people with calmness, respect and dignity
• Comfort and familiarity with client population
• Good communication skills
• Flexible attitude
• Genuine interest in clients and staff
• Capable of staying awake during shift

10) Relationships Required
• Reports to Manager, Women’s Night Program
• Communicates with case managers

11) Resources
• None

Type: Part-time

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St. Patrick Center

At St. Patrick Center, we’re one of Missouri’s largest providers of housing, employment and health opportunities for people who are homeless or at risk of becoming homeless. We take an action-based approach to service and offer nationally recognized programs that assist more than 8,000 people each year. Our mission, at its core, is to help individuals and families move from homelessness to independence in dignified, cost-effective and permanent ways. This approach transforms our clients as well as our entire community. For more information about our organization, please visit www.stpatrickcenter.org.

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