Hospital to Housing Case Manager

Job Description

The Hospital to Healthy Housing (H2HH) Case Manager, as part of the H2HH multidisciplinary team, will work in a community setting to engage homeless and/or housing insecure patients to identify and secure services for their physical, behavioral and basic needs outside of emergency medical services.

• Work directly with the hospital social workers to engage, accept and process referrals to the program
• Conduct comprehensive, ongoing assessments of clients’ mental health, physical health, housing status, other basic needs and barriers that impact optimal well being in the community
• Facilitate the move-in process which includes the housing application, rent payment, move-in kits and actual move-in within 30 days of referral
• Provide on-call crisis intervention in coordination with other H2H team members, covering nighttime hours, holidays and weekends
• Manage primary case load
• Facilitate person centered, strengths base case management services to individual clients in the office, hospital and in community settings
• Refer and assist in warm hand-offs to appropriate community agencies, consistent with evolving service planning
• Coordinate and provide assistance to clients with making and keeping appointments and any other tasks within medically necessity of client’s recovery process
• Act as advocate and liaison, consulting with community agencies and providers to maintain coordination of care and transition
• Collaborate with other members of the H2HH team during daily and weekly staff meetings
• Maintain St. Patrick Center client tracking system and client files (i.e. assessment, service plans, etc.), documenting client contact and progress; to maintain a permanent record of client activity within the time frame required (24 hours)
• Be responsible for agency policy regarding work hours, building security and all written personnel standards
• Perform within the St Patrick Center’s adopted care models: Housing First, Trauma Informed Services, Recovery Oriented
• Other duties as assigned


• Bachelor’s Degree in Social Work, Counseling or a related field from an accredited university
• Understanding of mental illness and substance use
• Understanding of strengths base case management/wrap-around services
• Knowledge and understanding of community agencies
• Be able to work in a high pace organization
• Housing First Model
• Trauma Informed Care
• Knowledge of federal, state and agency HIPAA policies
• Must possess current Class E Driver’s license (Missouri residents only)

• Excellent verbal and written communication skills
• Crisis intervention expertise
• Self-motivation due to the autonomous nature of the position
• Respect for clients and staff
• Sensitivity to cultural diversity
• Ability to work in a team atmosphere
• Moderate computer skills

• Report to and work with Hospital to Healthy Housing Manager
• Attend and participate in all appropriate St. Patrick Center and Hospital meetings

• Mileage reimbursement
• Off-site trainings
• Partner agencies (networking opportunities)

• Medical, dental and vision insurance
• Paid life insurance
• Long-term disability insurance
• Flexible spending account
• 403b with company match
• Holiday pay
• Paid time off (self-care days, birthday and personal day)
• Paid paternity and maternity leave
• Paid sick days
• Wellness perks
• Employee appreciation days
• Learning and development resources
• And much more!

Type: Full-time

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St. Patrick Center

At St. Patrick Center, we’re one of Missouri’s largest providers of housing, employment and health opportunities for people who are homeless or at risk of becoming homeless. We take an action-based approach to service and offer nationally recognized programs that assist more than 8,000 people each year. Our mission, at its core, is to help individuals and families move from homelessness to independence in dignified, cost-effective and permanent ways. This approach transforms our clients as well as our entire community. For more information about our organization, please visit

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