Housing Navigator

Job Description

REPORTS TO: Senior Manager of Housing

Summary of Position:

Specifically work in Shelter Plus Care Housing Department to expedite housing placements by providing housing navigation assistance to new referrals and existing clients. Such activities include coaching how to locate a unit, view the unit, and communicate with potential landlord. Provide brief housing crisis intervention using solution focused intervention within the framework of Housing First model.
• Work closely with the Shelter Plus Care Processing team
• Provide housing navigation services
• Educate clients on housing placement process
• Educate client’s on his/her rights and responsibilities
• Advocate for clients during the housing placement process
• Teach the clients how to navigate housing searches
• Teach and model landlord relationship building and communication
• Provide transportation to clients to and from unit viewings
• Inspect units to ensure they will pass HQS Inspection in a timely manner
• Assist with initial housing case management by identifying and eliminating barriers to housing
• Collaborate with other providers of the client
• Assist with move-in coordination between Processing Center, Landlord, and client
• Maintain accurate documentation and updating ECM/HMIS regularly
• Establish and maintaining positive relationships with community landlords and agencies
• Provide brief housing crisis intervention to ensure client remains in good standing
• Handling other duties as assigned by the Senior Manager of Housing and Senior Director of Permanent Supportive Housing
Knowledge and Experience:
• College degree or Certified Peer Specialist Certificate
• Familiar with housing resources
• Must have own vehicle and class E driver’s license
• Familiar with MO tenant rights and laws
• Familiar with application process for housing
• Experience working with Mentally Ill and Chemical Dependent Populations
• Experience working with low-income and homeless families/individuals.
Skills and Attitude:
• Respect and responsibility for the agency policy, including client confidentiality
• Excellent listening skills
• Clerical (typing, word processing, filling, data entry, case note documentation)
• Ability to analyze problems and make sound decisions
• Excellent organizational skills
• Ability to give and receive useful feedback and instructions
• Ability to use Microsoft Office computer software
• Ability to network and work with other service providers
• Understanding of strength-base models of service delivery

Type: Full-time

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St. Patrick Center

At St. Patrick Center, we’re one of Missouri’s largest providers of housing, employment and health opportunities for people who are homeless or at risk of becoming homeless. We take an action-based approach to service and offer nationally recognized programs that assist more than 8,000 people each year. Our mission, at its core, is to help individuals and families move from homelessness to independence in dignified, cost-effective and permanent ways. This approach transforms our clients as well as our entire community. For more information about our organization, please visit www.stpatrickcenter.org.

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