Job Description
The St. Louis Area Case Manager will use best practices to assess the housing needs of veterans who are homeless or at risk of becoming homeless and enrolled in the Support Services for Veteran Families (SSVF) program. This case manager will utilize a wrap-around philosophy to assist veteran families in maintaining self-sufficiency and housing stability. In doing so, the case manager will meet with the veteran families to develop an Individual Service Strategy/Treatment Plan of Care, coordinate individualized services for housing stability, coordinate individualized services for financial stability and document all support related to activities and services. The salary range is $35,600 to $37,000 per year.
RESPONSIBILITIES
Case Management
• Assess client program eligibility at initial intake
• Assess the client’s strengths, desires, and immediate/long term needs
• Assist with stably housing clients within 30 days of enrollment
• Make in-home visits to observe indicators of the client’s progress
• Assist clients with their transportation, clothing, furniture and food needs
• Assist clients with monthly budgeting
• Contribute to the ideas and processes of the ICM team
• Collaborate with SSVF Peer Support services as needed
• Receive input from ICM team members regarding housing, mentoring, substance use, and other immediate/long term needs
• Responsible for meeting goal indicators as outlined in the SSVF grant
• Assist and complete special case management projects as directed by program Manager or program Director
Documentation
• Complete daily and monthly departmental paperwork
• Update clients’ electronic files in CaseWorthy daily, to include communication with clients, services provided, or any internal or external referrals made
• Create and maintain an organized hard copy file for each client
• Referrals
• Refer clients to additional resources to address other service needs such as substance abuse, mental health and legal assistance
• Make referrals to other SPC Programs as appropriate
• Refer clients to local VA medical centers for potential health and financial benefits assistance
Other Duties
• As assigned by the SSVF Manager
ADDITIONAL REQUIREMENTS
• Driver License required (MO residents require Class E)
• Reliable transportation is required
• Current and valid auto insurance required
• Available to work a minimum of 37.5 hours a week
DIRECT REPORTS
NoneKNOWLEDGE AND EXPERIENCE
• College degree required
• BSW or related field preferred
• 1-2 years’ experience working with the unhoused population preferred• Knowledge of housing and other supportive service resources
• Experience with case management
SKILLS AND ABILITIES REQUIRED
• Interest in helping veterans reach their full potential
• Ability to work well with wide range of people in various settings
• Excellent computer skills and the ability to process large amounts of data
• Ability to handle confidential information
• Ability to remain calm in stressful situations
• Ability to manage large caseload
• Ability to perform effective case management
• Ability to follow, understand and meet grant requirements including paper work
RELATIONSHIPS REQUIRED
• Reports to program Manager
• Works with other ICM staff
• Develop relationship(s) with client and their natural supports
• Works with other employment and veteran services programs within the community
• Works with the staff in other SPC programs
• Networks with federal, state and local agencies
RESOURCES
• CaseWorthy computer tracking system
• Various programs throughout SPC
• Various VA housing and treatment programs
• Various community programs for housing, treatment and mental health
• Other resources as needed
BENEFITS
• Medical, dental and vision insurance
• Paid life insurance
• Long-term disability insurance
• Flexible spending account
• 403b with company match
• Holiday pay
• Paid time off (self-care days, birthday and personal day)
• Paid paternity and maternity leave
• Paid sick days
• Wellness perks
• Employee appreciation days
• Learning and development resources
• Flexible Workplace Policy
• And much more!
• Medical, dental and vision insurance
• Paid life insurance
• Long-term disability insurance
• Flexible spending account
• 403b with company match
• Holiday pay
• Paid time off (self-care days, birthday and personal day)
• Paid paternity and maternity leave
• Paid sick days
• Wellness perks
• Employee appreciation days
• Learning and development resources
• Flexible Workplace Policy
• And much more!
Type: Full-time
Pay: $35,600.00 to $37,000.00 per YEAR
About
St. Patrick Center
At St. Patrick Center, we’re one of Missouri’s largest providers of housing, employment and health opportunities for people who are homeless or at risk of becoming homeless. We take an action-based approach to service and offer nationally recognized programs that assist more than 8,000 people each year. Our mission, at its core, is to help individuals and families move from homelessness to independence in dignified, cost-effective and permanent ways. This approach transforms our clients as well as our entire community. For more information about our organization, please visit www.stpatrickcenter.org.