Substance Use Counselor - HERO

Job Description

The Substance Use Counselor helps the homeless veteran substance-using population understand their addictions to alcohol, illegal substances, and unhealthy behaviors. The counselor supports the collaborative efforts of the Intensive Case Management Team to handle the substance-use treatment, recovery, and stabilization efforts of program participants. The Counselor will have a caseload of clients to support the ICM team.

• Intake, assessment, orientation, referral of Drug and Alcohol clients
• Reinforce long-term self-sufficiency goals and efforts and document progress
• Drug and alcohol treatment planning
• Drug and alcohol individual counseling and case management
• Must work in a team environment to provide comprehensive services to program participants.
• Assist client with referrals to recovery meetings
• Assisting client with transportation and support to recovery meetings
• Attend random recovery meetings in the community
• Collect and maintain log sheets that document client substance-use meeting attendance
• Conduct client drug testing as needed
• Complete Treatment Plans
• Hold a caseload of 10-15 clients
• Assist client with transportation to court dates and other mandatory events
• Conduct mental-health screenings and facilitate necessary treatment
• Make in-home visits to observe indicators of the client recovery progress
• Facilitate relapse-prevention services
• Understanding of Housing First Model
• Understanding of Harm Reduction
• Screen for potential use of Naltrexone therapy
• Make appropriate referrals to St. Patrick Center programs or other appropriate substance abuse programs that include in-patient and long-term facilities
• Conduct and document 30- and 60-day follow-up on program placements
• Input client contacts, documentation and verification requirements into ECM
• Complete daily and monthly departmental paperwork
• Update daily clients’ electronic files in ECM to include any contact with clients
• Cultivate strong relationships with area drug programs and/or hospitals to ensure placement and retention
• Refer clients to resources to address other service needs
• Research additional benefits available to enhance services.
• Participate in ICM team duties and tasks such as team meetings, ISS development, home visits, programming, and ECM documentation
• Keep an up-to-date and accurate listing of clients
• Responsible for the completion of departmental goals of case management as outline by grants
• Responsible for maintaining records and statistics for the completion of the annual reports
• Provide instruction in living skills classes
• Assist with various clerical duties as needed
• Must possess a Missouri Class E Driver License (MO residents only)
• Assist and complete special case management projects as directed by department management staff

• None

• Bachelor’s degree from an accredited university or college in related area; MSW preferred
• CRADC required
• Experience with homeless veterans preferred
• At least one year of experience working with low-income or homeless individuals/families
• Experience with wrap-around services preferred
• Experience in conducting home visits and family-centered casework
• Understanding of area resources to provide quality referrals for client needs
• Competent in cultural issues
• Well-versed in ethical issues in drug/alcohol counseling
• Ability to work a minimum of 37.5 hours a week
• Reliable transportation required

• Adhere to the agency mission and policies
• Understands the importance of client confidentiality
• Understanding and empathy for the needs and concerns of low-income individuals
• Excellent listening, writing, and communication skills
• Ability to analyze problems and make sound decisions
• Excellent organizational skills
• Creativity in designing and implementing effective programs
• Able to give and receive useful feedback and instructions
• Ability to use Microsoft Office computer software
• Capable of working independently and/or in high stress environments

• Attend and participate in all St. Patrick Center and Employment team meetings
• Participate on community boards and committees that deal with veterans, homelessness, and substance abuse issues
• Veteran Service agencies

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St. Patrick Center

At St. Patrick Center, we’re one of Missouri’s largest providers of housing, employment and health opportunities for people who are homeless or at risk of becoming homeless. We take an action-based approach to service and offer nationally recognized programs that assist more than 8,000 people each year. Our mission, at its core, is to help individuals and families move from homelessness to independence in dignified, cost-effective and permanent ways. This approach transforms our clients as well as our entire community. For more information about our organization, please visit

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