Position Type: Full-Time
Minimum Salary: $30,027.08 per year
The Maintenance Technician I for the Collections and Distribution Division applies knowledge of water systems equipment and facilities to perform regular, recurring, and non-routine tasks for maintenance, repair, and installation of the collection and distribution system.
Duties and Responsibilities
These duties and responsibilities are not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the Town.
• Reads and records consumer water meters in accordance with an assigned schedule and route, identifies sites for meter reading and uses maps to establish a systematic route, enters meter readings into a hand held and/or truck mounted meter reading computer, ensures accuracy of readings, and suggests changes for improving routing or meter location information.
• Examines meters for signs of tampering and reports inoperative, leaking, malfunctioning, or damaged meters and registers, tags property, reports hazards including gas odors and exposed electrical wiring, and reports violations of back flow prevention.
• Professionally responds to public inquiries regarding billing or other utilities-related subjects, advises the public of rules, codes and procedures, instructs the public on reading meters and calculating consumption for personal records, and relays inquiries to supervisor when appropriate.
• Posts non-payment notices or shut-down notices, turns water services on and off as required, and makes appointments for readings to be re-checked.
• Makes field repairs to water meters and performs routine maintenance, pulls meters for calibration, cleans brush, dirt or vines away from meter boxes using appropriate equipment and tools, and generates request for larger repairs as needed.
• Locates water meters, water lines, sewer lines, and sewer clean outs for work construction crews.
• Assists in making emergency repairs to water and sewer lines.
• Operates Town equipment as needed, and loads and transports equipment to work sites.
• Installs and repairs water and sewer lines and other related technical tasks including but not limited to, excavating to grade, laying and aligning pipe, and using special tapping equipment to install valves, lateral water and sewer lines, blow offs, hydrants and meters.
• Blocks off work area and re-routes traffic with consideration for public safety and convenience when necessary.
• Accomplishes hookups and flush to test installations according to established procedures.
• Performs weekly inspection, maintenance, and record keeping of the Town’s sewer pump stations in accordance with state law.
• Operates Town’s lead and copper program.
• Performs routine equipment maintenance and minor field repairs such as lubrication, checking fluid levels, and replacing belts and other components as required.
• Performs duties in accordance with all Town safety policies and other applicable state or federal regulations.
• Works irregular hours including weekends, holidays and on-call/extended hours as needed.
• Performs work during emergency/disaster situations.
• Performs other duties of a similar nature or level.
Education and Experience
High School Diploma or General Equivalency Diploma (GED) and the ability to successfully perform the essential duties and responsibilities of the job such as those listed above.
Licenses and Professional Certifications
• NC Driver’s License
• NC Commercial Driver License (preferred or within two years of employment)
Knowledge, Skills, and Abilities
Knowledge of operation and appropriate usage of equipment; operational characteristics of general maintenance and construction equipment and tools used in work activities; basic map reading; principles of customer service; basic mathematical principles; modern office procedures, methods, and equipment including computers; pertinent federal, state, and local laws, codes, and regulations; principles and practices of record keeping and reporting; occupational hazards and standard safety practices; and safe driving principles and practices.
Skilled in driving a vehicle; operating heavy machinery; interpreting and applying policies, procedures, laws, and regulations pertaining to work functions; reading maps and following a prescribed route and schedule; performing mathematical calculations at a level necessary for successful job performance; responding to requests and inquiries from the public; working independently in the absence of supervision; maintaining records used in the course of work; utilizing standard office equipment including computers and related software applications; ensuring adherence to safe work practices and procedures; understanding and carrying out oral and written directions; establishing and maintaining effective working relationships with those contacted in the course of work; and communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Ability to represent the Town in a professional and respectful manner while interacting with a diverse set of individuals within the workplace and the community.
Employee is generally exposed to outdoor conditions and may be frequently exposed to weather elements including rain, wind, varying temperatures, etc. In addition, the employee must effectively deal with personal danger, which may include exposure to hazardous chemicals and materials, fumes and smoke, intense heat, electrical hazards, confined or high work places, dangerous animals, extremely loud noises, hazards of working in and near traffic, and natural and man-made disasters. Work performed in this job may place the employee at risk of occupational exposure to bloodborne pathogens.
A portion of work may be performed within an office environment, primarily behind a desk, and frequently includes the operation of a computer. The employee must read and write, and interact with others in person, over the phone, and via other devices. The employee may move about within the facility to access file cabinets, documents, office machinery, and other equipment. Travel is required daily to outside sites in order to perform the duties described above, as well as to attend meetings, trainings, events, and other business activities. Work may require walking, standing, bending, crouching, crawling, lifting, carrying, and/or moving equipment, pushing and pulling various objects, climbing stairs and ladders, and operating assigned equipment including motor vehicles. Must be able to perform medium to heavy work exerting up to 85 pounds of force occasionally; and/or up to 20 pounds of force frequently; and/or up to 10 pounds of force constantly to move objects.
Located in North Carolina between Wilmington and Jacksonville, and encompassing a portion of Topsail Island, the Town of Surf City possesses all of the features of a friendly and progressive community that maintains a strong focus on proactive citizen involvement. Surf City takes great pride in the safe and family-oriented environment that it creates, and the Town government works diligently to provide superior services for each of our citizens and visitors.
The Town of Surf City is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. The Town of Surf City is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce, and complies with all Federal and North Carolina State laws, regulations, and executive orders regarding non-discrimination and affirmative action.